Saturday, August 31, 2019

Just War Theory Essay

The Just War theory consists of 6 rules, which have to be obeyed when fighting at war against another country. The six rules are that war must be a last resort, those who are attacked deserve it, promote good over evil, the right amount of force must be applied, civilian death have to be avoided and the war must be started and controlled by the government. Wars such as the one in Afghanistan, do not in many ways follow this theory. The war does not in any ways promote good over evil and civilian death are never avoided, as many innocent civilians are killed when getting caught in the middle of cross-fires etc. I will conduct a case study on the Iraq war, further on in this essay. If I was able to add one extra agreement to the Just War theory, I would add that violence should always be kept to a minimum. I think this because violence causes the world’s most deaths in society today. This, in my opinion, is completely wrong and unacceptable as people should be able to live in a safe and free society, but this is never possible as you always have to be watching around you, as with some cases, you don’t know actually who to trust. To conduct a case study on the Iraq war, you would need to study the background history leading up to the start of the war in 2002-2003. Tony Blair (ex-prime minister) believed that Iraq were making nuclear weapons to lock themselves in a nuclear arms race, which could have potentially caused devastating consequences for the region and the wider world in general. This accusation caused the British and US forces to move in and declare a war with Iraq. British government believed that Iraq should not be allowed to develop nuclear weapons, and this is why Blair confronted Saddam Hussain (Iraq leader) to try to find out facts, and this ended in Blair declaring war with Iraq. Several years on now, in 2010, we now have a clear understanding that there was never any nuclear weapons out in Iraq, and in my opinion, we are fighting a war which was never ours and we are losing people in our country and society which lives should have never been lost in the first place. Shouldn’t we be only at war to help benefit our country? This is why some people send accusations and believe that Tony Blair is the one to blame for our British soldiers losing their lives out in Iraq. When you come down to think about it, the Just War theory comes into effect at only one point in the Iraq war. ‘War is started and controlled by the government’ comes into effect as the British government started the war and are still controlling it, 8 years after war was declared. The point that was never followed was ‘those who are attacked deserve it’. I believe this because in my opinion, we are in Iraq and we are attacking for no reason, as there is nothing which could benefit our country in any way. The Iraq war also does not promote good over evil, as in my opinion, how can going to war, ever promote good? Wouldn’t going to war be a bad thing and God would be against it? But on the other hand, the good of society would never go to war in the first place; you would only see evil at war. War should be avoided, using whatever ways possible. Â  

Friday, August 30, 2019

Relationship Between Speaking And Listening

Kelsey responded in a very clear way. I agree that you cannot have one without the other. Like Kelsey said, when you are younger and learning to talk, you listen to what other people say. If no one were to listen when they were younger, than nobody would know how to talk. Joey also brought up a great point He mentioned body language. Although you do not need to listen with your ears to read body language, you still need to focus on what the other person is trying to say. Listening is basically trying to focus on what another person is trying to get out to others whether it is with your eyes, or your ears. Pratt Gag 6, 2009 Speaking and listening go together like best and friend. The reason this is the analogy that I chose is because best friends listen when their best friend is speaking. Although, speaking does not require listening, and listening does not require speaking. Many times when I am talking to someone in my family they tune me out, ignore me. It is in times such as this w hen speaking does not demand listening. Speaking does not always need listening because often times the words being said are little more than idle chatter.For and example, Melinda says on page 86, â€Å"By the time we eat dinner, the Battle is roaring at lull pitch. Grades, blah blah blah, Attitude, blah blah blah, Help around the house, blah blah blah, Not a kid anymore, blah blah blah. † Also, on page 115 Melinda is daydreaming while her parents are talking with the school guidance counselor and the school principal. â€Å"In my headword they jump on Principal Principals desk an perform a tap-dance routine. A spotlight flashes on them. A chorus line joins in, and the guidance counselor dances around a spangled cane. I giggle. Zap.Back in their world. † In neither of these passages is Melinda listening, but people are still speaking. Thus, speaking can exist thou listening. Likewise, listening does not require speaking. It is possible you listen to things that cannot speak. Also, it is possible to listen to others, even when they do not speak. So many times share looks with my friends that say more than a thousand words ever could. To provide a real life example, today at band camp was talking to my best friend, but neither of us were speaking. Yet I know that she was listening to me, and to her.As an example from the book, page 152 is excellent. Melinda is hiding in her closet at school and she talks about her poster speaking to her. â€Å"Maya taps me on he shoulder. I'm not listening. I know I know, I don't want to hear it. I need to do something about Rachel, cometh inning for her. Maya tells me without saying anything. † Even though Melinda says that she is not listening to Maya, she evidently is. Maya isn't really saying anything, seeing as she is part of an inanimate object. Considering this, listening can also exist without speaking just as speaking can also exist without listening.Two different people, independent from each other , yet held fast by an unbreakable bond. Two different ideas, independent from each other, yet held together by an iron link. Best friends are truly just the same as speaking and listening. Choice Gag 7, 2009 The relationship between speaking and listening is that if someone is speaking for a particular reason, there is usually someone or something on the other end listening and possibly benefiting from the speaker. One can exist without the other to an extent. Someone can speak to themselves but the only one listening is themselves.Also, someone can listen to anything. Music, rain falling, cars passing by, and so many other things that are able to be listened to but none of those things are qualified as speaking. So I believe pea king cannot exist without listening, but listening can exist without speaks Eng. Junkyard's Gag 7, 2009 First of all, wow great response Beck! She's right! Speaking and listening definitely go together like brother and sister, however you have the choice to be listening when others are speaking or vice versa.Page 86 as Beck mentioned says, â€Å"By the time we eat dinner, the Battle is roaring at full pitch. Grades, blah blah blah, Attitude, blah blah blah, Help around the house, blah blah blah, Not a kid anymore, blah blah blah. † Page 115 Melinda is daydreaming while her parents are talking with the school guidance nonsense and principal. â€Å"In my headword, they jump on Principal Principals desk an perform a tap-dance routine. A spotlight flashes on them. A chorus line joins in, and the guidance counselor dances around a spangled cane. Giggle. Zap. Back in their world. † Right on again!This proves to us that speaking does not always need listening, and even in our everyday lives we often times speak random words knowing that no one is listening. Beck also mentioned a great example on page 152 of listening without speaking. Melinda talks about her poster Maya, â€Å"Maya taps me on the shoulder. I'm not listening. I know I know, I don't want to hear it. I need to do something about Rachel, something for her. Maya tells me without saying anything. † Although Mel says she is not listening, she obviously does. Therefore, listening can also exist without speaking just as speaking can exist without listen inning. Griming Gag 10, 2009 There is a symbiotic relationship between speaking and listening. One cannot exist without the other effectively. This goes back to the age old saying, if a tree falls in the forest but if no one is around to hear it did the tree actually make any noise when it fell. You can speak all you want but if no one is existing there is no point in speaking. You can listen all you want but if no one is speaking there is no point in listening. This is how Melinda felt, she could talk all she wanted but she thought no one would listen, so she figured there was no point in talking.Referring back to page 1 84 when Melinda speaks out and tells Rachel that she was raped, Rachel believes her at first but then when the person that raped Melinda was Earache's boyfriend she calls Melinda a liar and does not believe her. Dishtowel Gag 1 0, 2009 Beach, think you did a good job of exploring all of the opportunities between peaking and listening. It is true that the two go together like brother and sister, but I think that they can also stand on their own. Harrison, I would like to point out something when you said â€Å"You can speak all you want but if no one is listening there is no point in speaking. I think you have a valid point, but aren't there some people that say things purposely when nobody is listening, just to get it off of their chest without the fear of others' judgment? Think that speaking and listening have a very complicated, semi-dependent relationships with each other. Pratt Gag 10, 2009 Thanks Jean! This was actually my favorite question to answer because it was a challenge, but I knew that I would be able to come up with a good answer. Laur en, I want to bring up what you said about saying things when people aren't listening just to get it off your chest.I think that is something that we as teenagers all do. For instance, people mutter to themselves and someone says â€Å"What? † and you reply â€Å"Nothing. † then they proceed to say â€Å"What? No, seriously, tell me. Want know! † Often times I find that the person who muttered is saying something negative to themselves that they do not want everyone around them to hear, but if they do not say it they will flip. Or also, many times I will go off by myself and just try to explain things to myself to try and figure things out. No one is listening, yet I am still speaking.And as I am speaking, I am helping myself by bringing thoughts to the surface to help organize and collect myself. Speaking aloud helps me a lot, even when no one is listening. So Harrison, I also disagree with your point stating that no point exists in speaking if no one is listen ing, because speaking can be extremely worthwhile, perhaps even more worthwhile when no one is listening, because o one will interject and argue with you. Nanas Gag 12, 2009 In a mix of words Sarah says that though there is a relationship between speaking and listening, not everyone will choose to listen to what they hear.Speaking and listening cannot exist without each other and if you want to be listened to you must first listen to others and speak up so that others hear and listen to you. There is a difference between hearing and listening and if you want to speak you must be understanding and willing to listen to what others have to say as well. In Speak, Sarah states that Melinda does not speak of her rape and this is true. Though many people are willing to listen to Melinda such as her friends, mother and father, David Petrifies, Mr..Freeman and potentially others, she feels as though no one would hear her or just choose not to listen. Sarah quotes Melanin's realization that t hough, â€Å"IT†, meaning Andy Evans raped her and that it might not ever leave her, she can grow from it. When she finally figures out that it is Okay to share what occurred at the party and speak to others about it Melinda begins to grow again. Agree with Sarah that the only way Melinda can over come what happened is by speaking about it and having other people listen to her. Crooking Gag 28, 2009 Sarah Footfall makes a really good point in her explanation.

Thursday, August 29, 2019

Cheat Sheet MDM Risk analysis

Decisions based on them are dangerous! A single point only ever tells us what the average of two cases is, never what happens between the two cases! Poor understanding of downside risk poor understanding of upside opportunity 2) Scenario analysis: Define your scenarios; best-worst-base There are a range of results!Check if risk makes a difference 3) Use distributions for the uncertainties to describe key risk drivers Choose distribution based on historical data or expert opinion Distribution is important for the simulation; based on the given distribution, the simulator ill be more/less likely to pick numbers in specific ranges Uniform: same probability of all numbers in a given range Triangle: point within the range is much more likely than the other points Normal: you know the middle point but it could be off by X in either direction 4) Run (at)Risk (Monte-Carlo simulation) Define distributions (step 3) Define output cell fir which to simulate results Things to look out for Mean of objective variable (usually NAP) Compare results with scenario results (atria's will give better indication of the range than the scenarios! Look at full range of outcomes Look at standard deviation and at confidence range Look at downside risk and upside potential. What is % of being above/below specific number? What is breakable probability? What is the distribution like? Perform Monte-Carlo simulation to Evaluate different possible outcomes Determine expected result, range of results, probability of results (e. G. Probability of break-even), downside risk, etc.. Advantages: avoid the Flaw of Averages, understand the risk, test your intuition 5) Sensitivity analysis Purpose Examine sensitivity of results when model parameters are varied Observe change in results due to change in assumptionsIdentify main uncertainty drivers / key risk drivers Methodology What-if analysis (simple changing of numbers to see what happens) One-way & two-way sensitivity analysis Tornado diagrams One-wa y & two-way sensitivity analysis Use one-way sensitivity analysis (data table) to check how changes to a variable effect the output variable. Use Goal Seek to find breakable point of that variable. Use two-way sensitivity analysis (data table) to check for changes in two different variables at the same time Tornado diagram Check for impact of each variable / parameter, sorted in order of magnitude Shows you on which variables you should focus most, where the most important risks lie! Some Excel info points: Simulation settings: EXAMPLE QUESTIONS ON RISK ANALYSIS 1 .In what type of decision context could risk analysis be useful and why may it be dangerous to rely on single point forecasts? What techniques can you use to overcome the problems of such forecasts? How do you decide what technique is most appropriate to use? Every business decision entails risk dangerous! A single point only ever tells us what the average Of two cases is, never what happens between the two cases! Example answer for this part: These numbers are based on the average scenario which is not necessarily representative of the true value (argue why could over- or underestimate). Furthermore, they do not tell us anything about the risk.Technique: scenario analysis or simulation 2. Explain in your own words how Monte Carlo Simulation could be useful to a decision maker Evaluate different possible outcomes Averages, understand the risk, test your intuition 3. Explain how the simulation process works to produce results that are useful to a decision maker Example answer: This is different from the E,250 that Carolina's predecessor estimated because the original estimate was made using only single-value estimates for each of the variables.However, by using a Monte Carlo simulation that allows for a range of possible values (with a triangular distribution to account for the higher likelihood of the values Of 5% and 20% for economy and business, respectively). This means that, based on 1 ,OHO ite rations of possible combinations for each of the variables as per the arranging definition of the potential values for each variable under each iteration, the mean of the cost is E 10,277. 4. A friend of yours has just learned about simulation methods and has asked you to conduct a complicated risk analysis to help her making a choice. She said she would be happy to let you solve the problem and then recommend what action she should take. Explain why she needs to be involved in the analysis and modeling process and what kind of information you need from her.Risk analysis requires information about the characteristics of a particular uncertainty (e. G. Shape of probability striation function, range of likely values etc) 5. A simulation model has produced the following three risk profiles displayed below. What advice would you give to the decision maker on the basis of this output? Choice depends on risk attitude, personal wealth, importance of project success and cost of investment a lternative. Alternative C has the highest associated payoff. However, range of possible payoffs is quite large. The steeper the shape of the probability distribution function, the smaller the range of possible expected payoffs (look at standard deviation of outcomes).Consider 5% confidence interval of most likely payoffs. Alternative A has quite a big confidence interval with relatively flat slope at the edges. Look at intersection of B and C and argue which one is less risky. 6. Your boss has asked you to work up a simulation model to examine the uncertainty regarding the success or failure of five different investment projects. He provides probabilities for the success of each project individually (numbers given). Because the projects are run by people in different segments of their investment market, you both agree that it would be reasonable to believe that, given these probabilities, he outcomes of the projects are independent.He points out, however, that he really is not fully confident in these probabilities and that they could be off by as much as 0. 05 in either direction on any given probability. (a) How can you incorporate this uncertainty about the probabilities in the simulation model? Use normal distributions for each project with Sd= 0. 05 (b) Now suppose he changes probability to include ranges. How can you update your simulation model to take this additional information into account? Update probability distributions – triangle, discrete, uniform, normal Example answer: He should use historical data and his expert judgment to estimate the distribution of inputs. He should apply a normal distribution if the different values are independent of each other.Example for normal distribution argument: However, since the number of high quality applications is the sum of the individual decisions â€Å"whether or not to apply/' of a substantial amount of high caliber young professionals, and since this decision is taken by each potential applicant to a large extend independently of each other, the normal distribution with mean 630 seems reasonable. Moreover, given the potential range of high quality applications is between 51 0 and 750, a standard deviation of 60 seems reasonable; that is, the range of 240 students corresponds to 4 standard deviations. Since the proportion of offers accepted is again the sum of many individual decisions, the normal distribution with mean 58% and standard deviation of 2% might be reasonable. 7. Interpret the following risk analysis result tables ask at: Minimum, expected, maximum, P(loss) = x % (downside risk), P(> X) = Y% (upside potential) 8. Interpret sensitivity analysis Describe how output variable is sensitive to given assumptions/parameters.Describe how output variable minimizes and maximizes with the different scenarios; what is the upside potential and downside risk Example answer: The total cost decreases by El ,800 for each 5% increase in the business class no-show rate from 15% to 20% (at which point it is minimized), but then increases by E,700 per percentage point increase from 20% to 30%. The rate Of increase is consistent regardless of the rate of economy no-show. (could include more insights!!! ) The two-way sensitivity table and the accompanying chart show us that in the lower ranges of the possible no-show rates, the total cost is sensitive to both variables in fairly similar proportion, until the optimum combination (I. E. The minimized cost) is reached at 5% economy and 20% business. After this inflection point, the total cost becomes much more sensitive to changes in the business class no-show rate. 9.Describe, compare and explain the shape of a distribution. Risk profile: probability of making a loss vs. a profit Minimum versus maximum Variance Size of 90% confidence interval around the mean Expected return mean average) Include arguments why distributions might differ with different scenarios 1 0) Make recommendation based on the results. Will us ually be trade-off between high risk for higher return on average and lower risk for lower return on average Include risk profiles, probabilities, maximum and minimum numbers†¦ Example answer: The policy that we have recommended is better than the others, because it has the lowest average total cost.Furthermore, the 95% confidence interval has the narrowest range of possible values, as well as the lowest probability that costs will exceed El 7,000. However, even though our recommended policy is better overall, it is not necessarily going to be the best on each individual flight. However, this doses t matter since the average cost is the single most important criterion when choosing a policy because you have 365 * 4 flights per year. One additional insight you could generate is the simulated cost difference between the current and suggested policies. The new policy is worse than the original policy 6% of the times. 1 1) What can be further done to improve profitability and manag e the risks involved?

Wednesday, August 28, 2019

Resume Assignment Example | Topics and Well Written Essays - 750 words - 2

Resume - Assignment Example The key strengths that I believe will enhance secure this position includes: With a BS degree in Nuclear Medicine Technology, I have full understanding of the tests as well as the instruments involved in nuclear medicine. I also have experience in excelling in use of new technologies in the field of medicine. I am enclosing my certification credentials, my resume, and two references to enhance you access additional information on my experience. â€Å"The Community Cancer Center (CCC) is one of the private, bountiful, non-profit, community-owned and operated cancer treatment facilities† (Community Cancer Center) that was formed in early 1980. CCC is very unique. This is evidence by its lack of affiliation to governmental, political, or religious organizations. It is also independent of any support from any hospital or medical organization. Additionally, it performs its roles without any support from tax dollars. All these contribute to it working entirely towards enhancing the success of the community. â€Å"The CCC is governed by a voluntary, 30-member Board of Trustees† (Community Cancer Center). Its administrative duties are carried out by an executive director who supervises a staff of 22 as well as part-time employees. Physician services are offered by 2 independently employed oncologists. CCC offers support to those who lack the potential to purchase needed medicines. It also offers nutritional as well as psychosocial counseling to those in need of the service. A van owned by the center as well as the driver employed by the center take part in transporting patients who lack the ability of accessing medical centers. According to Bruce Hanna who was the former president of the Community Cancer Foundation, the philosophy of the CCC is to â€Å"To give hope, when life is challenged by cancer and to care for all who need it in

Tuesday, August 27, 2019

MDCM CASE Essay Example | Topics and Well Written Essays - 1750 words

MDCM CASE - Essay Example The services that are provided by the company must also be of standard quality. The company has been suffering loss in the market in spite of all its steps and strategy designed for the customers and company’s benefit. The company shares its benefits and losses with the customers in order to form close relations with the customers. With the passage of time, the company has identified the importance of its global status. It has expanded by opening many offices, branches and acquisitions in different parts of the world. However, the company identifies its lacking procedures and slowed information collection and update due to which, it goes through transformations under the heading of Horizon 2000. The company requires a well established IT strategy in order to meet the competition in the market. This paper analyzes the issue in detail. Strategic Goals of MDCM MDCM does the business of medical devices contract manufacturing and is well reputed because of its expansion with the pa ssage of time. The company has well defined strategic goals and due to some problem with meeting the goals, the company has faced continuous losses. The strategic goals of the company are as follows (Jeffery & Norton 1-7): To facilitate the customers with their required devices within due time. To develop an online ordering and account management system that the customers will be able to use themselves. To provide an end-to-end package of medical device contract manufacturing services. To design and fabricate specialized equipment used in the assembly of manufacturing services. To form close partnership arrangements with its customers. To share rewards and risks of the business with its customers. To work with customers as close as it is possible. To reduce manufacturing costs to their lowest level. To maximize customer satisfaction by delivering quality parts and assemblies on time. To expand its business by opening new offices and manufacturing facilities close to its largest cust omers. To maintain that the acquisitions that the company makes, allow the company to spread its operational excellence while keeping the foreign companies autonomous enough to be able to better serve their local customers. Competitive Environment The firm MDCM faces a strict competition in the market because of more firms in the same business. With increasing concept of globalization, more people are active in market and provide globalized facilities to their customers due to which, all the firms face challenges to work towards success and expansion of their business on global basis. MDCM has designed a strategy to form good and close relation with its customers by involving them in their business as the company used to share its rewards and risks with its customers. However, with new businesses introduced in the market, this practice was copied and conducted by other businesses as well due to which, a competitive environment was created in the market (Jeffery & Norton 3). As a com petitive strategy, the company MDCM opened many offices at locations, which were near to their largest customers. Along with offices, the company also made a number of acquisitions. According to Jeffery & Norton (2006), â€Å"the acquisition targets were all non-US-based companies that had competencies in contract manufact

Qualitative Data Analysis Tools Assignment Example | Topics and Well Written Essays - 250 words

Qualitative Data Analysis Tools - Assignment Example It has found wide use in various fields of research, including medicine and epidemiology. The software has a friendly user-interface that enables non-advanced users to easily conduct various statistical tests. Apart from common statistical analyses such as exploratory data analysis, comparison of means, regression, and time series analyses, among others, STATA has special commands to analyze data arising from epidemiological studies (Cox, 2006; Da Silva et al, 2007). Measures such as incidence rate ratios, odds ratios, and matched case-control odds ratios that are critical to investigating differences in the two groups enrolled in the study can easily be conducted (Szklo, 2007; Miller, 2007). Apart from the user friendly drop-down menus, users can also define their own commands for specific analyses and research conditions. For instance, while the default confidence interval is 0.95, advanced users can define special commands to enable them use, for instance, a 0.99 confidence interv al. The customizable menus also easily allow users to focus the analysis to specific study

Monday, August 26, 2019

Iraq Essay Example | Topics and Well Written Essays - 3250 words

Iraq - Essay Example This paper seeks to assess the Iraqi nation in terms of its profile and politics. It seeks to assess how the nation can be improved applying the different theories in social and political sciences. It shall also present the problems and the social ills that Iraq is currently experiencing, how these came about, and possible ways of addressing these problems. It shall use primary resource materials in books and the latest online materials published. It shall mainly be a literature search of materials relevant to the topic at hand. This paper shall also relate these materials researched to previous textbooks used during class lectures. Iraq is an independent state located in the Middle East. The Republic of Iraq is bounded on the east by Iran, on the southeast by Kuwait and the Gulf, on the north by Turkey, on the southwest by Saudi Arabia and Jordan, and on the northwest by Syria. It is almost a landlocked state except for 56 kilometers of coastline that gives it access to the Gulf (Foreign & Commonwealth Office, 2007). It has distinct topographical regions: the uplands and the Kurdistan Mountains, the barren desert plains, and the irrigated farm lands of the Mesopotamia. Overall the economy of Iraq is bad. International economic sanctions have largely impoverished the country. About 16% of the economy comes from their agricultural sector. It is the world’s primary producer of dates. It has the second largest oil reserve in the world (Kjeilen, 2009). But with the United Nations sanctions still effective over the country, it remains a largely impoverished nation. The latest GDP data pegs the country at a 5. 9% real economic growth (Index Mundi, 2009). Life expectancy in Iraq became lower due to the advent of the war. The life expectancy for males is now 59 years old and for females, it is 57 years old. These figures dropped from 1990’s 66.5 life expectancy (Rosenberg, 2007). The Crude Birth rate for Iraq has also

Sunday, August 25, 2019

Project proposal Dissertation Example | Topics and Well Written Essays - 1000 words - 1

Project proposal - Dissertation Example 3. Objectives: †¢ Determine Chinese students’ evaluations of themselves in student placement; †¢ Find out Chinese students' weaknesses in student placement performance from their perspective and their mentors’; †¢ Combine research data with employer's need to develop Chinese students' performance in the placement; †¢ Put forth recommendations for Chinese students to improve their performance in advance placement class. 4. Context: Ask any hospitality manager what their greatest challenge is, and they will probably reply, â€Å"Finding and keeping employees.† For many recent college graduates, who will have the job is the people with good degree and hourly work experience. - Jack E. Miller A Chinese student who has working experience abroad has greater chances of being hired when they apply for a job in China. These working experiences are also a good opportnity to practice English and understand the industry that he wants to be affiliated with . Moreover, the placement experience is helpful in the final year study, which can help the student link the theories with practice for better appreciation of what has been learned. This study is about Chinese students’ evaluations of themselves during placement experiences. ... 5. Literature Books: Colin, B & John P, W (2002). The Power of Experiential Learning. London: Kogan Page Limited Chapter 2 of this book explores experiential learning, which includes its definition and learning from mistakes. This may be used to discuss the benefits of placement. Jack E, M & John R, W & Karen, E (2001). Supervision in the Hospitality Industry. 4th ed. Canada: John Wiley & Sons, Inc. The book is about first-line supervision. It introduces the responsibilities of supervision and their role in the hospitality industry. Moreover, it shows some information about what international students may learn from the placement. Mary L, T (2001). Human Resources Management for The Hospitality Industry. 2nd ed. Florida: Thomson Learning Inc. Training is an important and necessary part of placement, and in chapter 6, the hospitality orientation and training programmes introduced the reasons of training and what is training. Chapter 12 presents multiculturalism in the hospitality work place. Peter, A and Judy, S (1992). Managing Work Experience. Kent: London and New York. This book presents the educational purpose of placement and the ambiguous role of the student, the process of placement management and assessment and also included an outline of the Sheffield project which shows the terms 'visiting tutors' and 'placement tutors' refer to members of staff from the students' academic course who are responsible for the supervision of individual students during the placement period. Stipek, D. J. (1988). Motivation to learn: From theory to practice. Englewood Cliffs, NJ: Prentice Hall. It has been asserted by this author that there are factors which are not directly related to a student’s intellectual ability which contribute to his

Saturday, August 24, 2019

Costing for the 21st Century Essay Example | Topics and Well Written Essays - 750 words

Costing for the 21st Century - Essay Example So that they may experience long-term profitability, careful planning and decision-making are necessary. The primary reason why people engage in business is to earn profit. Companies who have great knowledge in the mathematics of business are more likely to survive in the changing business environment (Foster, 2007). The management of businesses applies costing methods to help them make the right decisions. The use of cost, price, and volume analysis (CVP analysis) for the 21st century organizations is becoming an issue nowadays. Because the focus of CVP is to deeply understand the correlation of cost, quantity sold, and price, it enables the firm to gain knowledge on important financial data (Hansen, Mowen, & Guan, 2009). The application of cost, price, and volume analysis (CVP analysis) is a way to precisely assess the impact of the major decisions that the firm's management has made ("Cost/Volume/Profit Analysis†). The Notion of Value Costing for the 21st Century Organizatio ns There are many complexities in today's method of accounting. Its essentiality to the entire business operation is the reason why the careful analysis of accounting is becoming crucial. The idea of value costing for the 21st century is still vital to any organization, although others seem not to agree with its implementation. This method is undeniably helpful to managers, especially in determining the impact of management decisions to the firm’s operations. The stiff competition in the various industries of the business sector compels the management of companies to seek for precise and extensive methods of estimating costs. Managers who are given the task to gather relevant information for decision making sometimes find it hard to determine the appropriate method to use. Even though others consider CVP analysis as traditional, it is still absolutely applicable in today’s enterprise environment. Managers need to have an approximate calculation of the expected revenues , cost, and profits so that they can devise strategies and keep an eye on the firm's undertakings. Because of these, they conduct the CVP analysis. It gives them a hint as to the extent of operating activities needed to not incur losses. When losses are avoided, there is a huge probability of obtaining the target profit. CVP analysis also helps managers figure out operational risks while in the process of selecting the appropriate cost structure (Eldenburg & Wolcott, 2004). The Application of Costing Methods Entrepreneurs are sometimes careless when launching a new product. They tend to hurry with its introduction to the market without even analyzing the price and the total costs of its production. The outcome of this sudden decision is the inability to earn profit. One costing method used to avoid the inefficacy of management decisions is the break-even analysis or the cost-volume-price (CVP) analysis. It provides an assessment on the impact of the decisions made by the management. Break-even analysis is imperative to any organization because it determines the point in time when the business is able to make a profit (Small Business Development Organization, 2011). It is an effective tool that can be used to examine the total revenues, cost, and profit variable. In this method the break-even point is identified that shows the point of equilibrium between sales and cost. In particular, the break-even point signifies a no profit and no loss situation (Siddiqui, 2005). Usually, manufacturing firms are the ones that use CVP analysis. Apparently, it is because these firms produce a product. In order to determine the value of the product, the total fixed and variable costs associated with its

Friday, August 23, 2019

Interview with Accident Victim Essay Example | Topics and Well Written Essays - 750 words

Interview with Accident Victim - Essay Example However, there was nitrogen inside the pipe as it had been formerly connected to the oxygen feed mixer. As there was no warning sign indicating it as a confined space or to indicate that the pipe contained nitrogen, the workers had no way to identify its presence. Worsening the situation, nitrogen cannot be detected using human senses as it is both odorless and tasteless. Admittedly, nitrogen is potentially dangerous at high concentrations as it causes asphyxiation. As the workers entered the pipe and as they covered the mouth of the pipe with plastic sheet, they were overcome by nitrogen. When one of their coworkers looked into the pipe through an opening in the plastic sheet, he found both of them lying unconscious. Immediately, the plant emergency response team was informed. They arrived and took both of the workers out of the pipe. They were given cardiopulmonary resuscitation. Thereafter, they were transferred to hospital by ambulance. Both of them were in critical condition and were given oxygen therapy for about a week. Thereafter, he was released and took a week’s rest at home. In total, the person lost about two week’s work. Soon, there was an OSHA visit and the company was fined for the accident. In addition, the company was made to improve its safety standards immediately.  

Thursday, August 22, 2019

A Madman’s Diary, The True Story of Ah Q and The New Years Sacrifice Essay Example for Free

A Madman’s Diary, The True Story of Ah Q and The New Years Sacrifice Essay I. Introduction: Much of Lu Hsun’s stories are recollections of his past struggles. He admits this in the preface of his collection of works entitled, Call to Arms. But as this collection was viewed by Lu Hsun himself as a way to encourage young dreamers to pursue their aspirations and spare themselves of the agony of his youth, much of it becomes a mirror as well of the Chinese culture and history. Hence, Lu Hsun is not only a chief commander of China’s modern Cultural Revolution; he is also the founder of modern Chinese literature. This paper aims to make a modest critical analysis of Lu Hsun’s work using his first three short stories namely; A Madman’s Diary, The True Story of Ah Q and The New Years Sacrifice. These are chosen to identify patterns of themes, subjects and beliefs that are embodied in his writings. Also, we hope to be able to understand Chinese traditions and heritage using the same short stories. In the end we may find literature as a strong method of making a noble contribution to the world with its inherent power to opine, philosophize and influence. Let us begin with a brief telling of the stories’ plots and details. After which we enumerate the significance of each and lastly to provide a general assessment of the story’s lessons and socio-cultural and political implications. This last part of the analysis is relevant as we have had hints already of the intentions of the author to provide an empowerment to the readers for the attainment of certain goals. The paper will end in such a way that Lu Hsun is commended for his creativity in the craft to have shown consistency of his agenda as manifested in his literary machinery ergo, becomes successful and compatible endeavors of revolutionary and literary toils. II. A Madman’s Diary The first story is a narration of Lu Hsun’s reading of a diary of his old friend. The latter referred to as the madman, through his personal accounts have expressed the nature of his illness. He sees his own brother, relatives, neighbors and doctor as man-eaters. The content of the diary may seem weird and dreadful yet the author of the diary charged of insanity has managed to think and speak of historical accounts to prove his case. For instance, he called a previous enemy, Ku Chiu which in translation means â€Å"Ancient Times†; his doctor, Li Shih-chen who in history was a famous pharmacologist and authored the Materia Medica. Both usage have latent meanings and will be explained later. The madman also has knowledge of several traditional myths like his mention of Yi Ya, who according to ancient records cooked his son as present to Duke Huan who was ruler since 685 to 643 B.C. of Chi; he mentioned also Chieh and Chou who were known tyrants in history; Hsu His Lin who during the end of Ching dynasty was a revolutionary executed in 1907 whose heart and liver were believed to have been eaten because of his assassination of a Ching official. Again, these historical descriptions have significance in the goal of the author of Madman’s Diary. The context of the story may seem to its audience a basic case of mental illness but this is true unless proper decoding is employed. The story suggests that there is a past experience which the madman has underwent which we could think of as the cause of his psychosis. According to the author, the madman has suffered from persecution. The sentiment of the main character at the time he was sick already against other people characterizes the same feelings he felt against them before this condition. Man-eating in the story symbolizes the feudal system in China. The oppression that the tenants suffer from their land lords has caused the madman to perhaps hate the former. The man-eaters in the story as observed by the madman consist of his neighbors, brother, doctor, etc.; basically all those who are of the land-owning class. The conspirators making themselves man-eaters as well include his own mother- this is due to the latter’s inability to reprimand his brother. To the madman’s mind, those who support and those who are silenced by the oppression are alike. This is why he refers to them as man-eaters as well – they all look at him in the same way like fierce animals ready to eat him and his flesh. Everyday, the madman has to deal with the same looks and reactions. He thought he was doing a good job of having been able to decipher their true intentions of killing and eating him. In the end however it pained him to have known that his sister could have died in the same experience of being eaten by other people. It pained him that his own family has not done anything while his mother’s weeping did not change the fact of her daughter’s tragic death. The seemingly unjust treatment of the community against a madman like him is translated into the majority’s incapacity and lack of buoyancy to uphold a revolution such as that which would overhaul feudalism and promote equality. Yet, the madman has seen that Mr Chao for instance did not look solely at him with anger but with fear as well. One is afraid to change the status quo where he/she is already benefiting. Just like Mr Ku Chiu who was displeased with his intervention on his account sheets twenty years ago. Ku Chiu meaning Ancient Times symbolizes the long history of feudal oppression in China. The madman might have made wild statements in his diary but to a madman this signifies discontent, confusion, mixed emotions of fear and pain, none of which is equivalent to happiness and peace. He said he has not seen the moon for over thirty years. He must have been imprisoned or isolated that long from the community, the people barely recognize him just like the dog which looked at him twice. In the new day or perhaps new circumstance he is into, he only remembers the feelings of annoyance against them. Yet he witnessed the children, lively as they may appear but the madman, reluctant about their purity thought they also had eyes that misinterpret him. When he said their parents could have told them about his story, he was referring to the possible transfer of the tradition of tyranny to the new generation and the hindrance to their quest for truth, justice and equality. The madman abhors the fact that the own victims of this cruelty have not done anything to antagonize but why do they look at him like that? This is expressed in the part below: â€Å"†¦Those people, some of whom have been pilloried by the magistrate, slapped in the face by the local gentry, had their wives taken away by bailiffs, or their parents driven to suicide by creditors, never looked as frightened and as fierce then as they did yesterday†¦Ã¢â‚¬  (Lu Hsun, A Madman’s Diary, April, 1918) He sees their laughers, discussions of him, teeth and speech as comprising their secret signs. There are statements in the story which the author has provided for us to understand further the nature of the norm in their history. Like when the madman remembers the time when he would be commended by his brother for his indifference vis a vis wrong doings: â€Å"†¦I remember when my elder brother taught me to write compositions, no matter how good a man was, if I produced arguments to the contrary he would mark that passage to show his approval; while if I excused evil-doers, he would say: Good for you, that shows originality†¦Ã¢â‚¬  At that time , it would have been better if you are blind and deaf and perhaps insane to resist the subjugation. This is also presented in the part where Mr. Ho, the doctor tells the madman: â€Å"Dont let your imagination run away with you! Rest quietly for a few days and you will be alright†¦Ã¢â‚¬  The madman sees this statement as a warning for his deed of courage and integrity. to be brave and righteous yield death of a man. Toward the end of the story, the madman asked a twenty year old lad if it was right to eat human beings and if such was an accepted act simply because it has always been like that. The author here is arriving at an assumption that a tradition of cruelty could have been regarded by most of them as justifiable by its permanence and embedded nature. But a challenge has been set forth in the end; that is to become a real man. For the madman, real men don’t eat human beings. Although as claimed, primitive people have done so, he advised his brother that to remain like them is the same as reptiles and animals who eat flesh and must be ashamed of themselves. This is a way for the author to propose that to desist tradition (the four thousand years of eating flesh) is to put a halt to oppression – this is the act of a real man. He calls on a change of spirit and ideas so he tells them in the story; â€Å"You should change at once, change from the bottom of your hearts! You must know that in future there will be no place for man-eaters in the world . . . .† His final words are equally challenging and meaningful. It was a call for change especially for the youth – â€Å"Perhaps there are still children who have not eaten men? Save the children. . .† III. The True Story of Ah Q The second story is written in December, 1921. Ah Q is a worker in the Weichuang village who has become a laughing stock and destination of insult from amongst his fellow villagers. His death was a tragic one considering that while his origin has not been known to the author or to the village people in the story, the cause of his execution is also neither defined by him nor his fellowmen. It is in this cycle confusions and uncertainties that the story becomes a revelation of the situation of China during the early nineteenth century. Lu Hsun has used characters in the story with meaningful roles in China’s history. Mr. Chao and Mr. Chien are both influential and wealthy people in the village whose sons have given them pride by passing the examination and having been posted to high positions in the society; Whiskers Wang and Young D who are servants like Ah Q had different perspectives and never united; The Imitation Foreign Devil who studied in Japan and has returned to the village without any meaningful contribution; the nun whom Ah Q have maltreated for his perceived false modesty of her; the townspeople; the military captain; the successful provincial candidate; the old man with a clean shaven head – they all did not spare Ah Q a little. It appeared that Ah Q was fond of drinking wine, sleeping after a day’s job at the Tutelary God’s Temple and imagining his own definition of victories. For Ah Q being beaten by a son is a victory; and every time he is teased by the village folks for his scar that looked like ringworm on his head and crushed to the wall for his eccentricities, he considers them losers – for they are his sons. This weird claim of Ah Q has made the people a lot more irritated of him. To him his only two defeats were namely; his defeat by Whiskers Wang who he regard as his equal; and by the Imitation Foreign Devil. He found dignity in humiliating a small nun. When he lost his job due to an incident with a maidservant at the Chao family house, he headed to the other town where a stroke of luck provided him with goods enough to be sold and become a source of his new profit. Yet along with his return to the village and his renewed sense of respect for himself when the people started to talk about him and his fortune, a revolution occurred. Without much clarity, he was caught as suspect to a robbery by the revolutionaries at the Chao family. He told the captors that he might have approved of the revolution but he was not allowed to join because the Imitation Foreign Devil prohibited him. Uneducated, Ah Q was made to draw a circle as signature in a paper whose content was unknown to him and later that day, he was set as an example to the people and all other revolutionaries for death execution. One must have knowledge of China’s history to be able to appreciate further Ah Q’s story. The Qing dynasty with its long-lived rule and enormous failures has caused a deterioration of performance along traditional lines. The arrival of foreigners who were driven by the industrial revolution of the West had caused much indignation and loss of resources for the prideful denizens of China. With their superior weaponry and cultural superiority might have brought China’s independence they have nonetheless encountered opposition. This foreign presence has resulted to changed political demands among the revolutionaries. The Taiping Uprising for instance considered as the longest peasant rebellion denounced Confucianism and found new aspirations in Christianity. The dynasty resorted to the Chinese provincial armies to suppress the Taipings. A lot has changed since the abolition of the civil service examination in China based on the Confucian classics. There has been a program of sending students to Japan for modern studies that brought radical ideas convinced of overthrowing the dynasty and revolutionizing China. This success of reformation however by Sun Yat Sen has not abandoned feudalism, and has worsened due to China’s dependency in the new market economy and international trade, the condition of the peasants who were displaced and deprived. Warlordism and the lack of nationalism have deepened the problem of China until the success of the CCP in the 1940s. These events took place prior and perhaps during the writing of Lu Hsun’s Ah Q. Clearly, Ah Q represents the peasant revolution which has been isolated from the intellectuals’ endeavor. When Ah Q was denied participation by the Imitation Foreign Devil, the author has implied here that those who have attained education in Japan in the nineteenth century have not fulfilled the true essence of a revolution. They failed to establish unity among its people as superiority among the land owning class prevails. Thus, Ah Q might have wanted to revolt for as he claimed in the story, â€Å"revolution is good†, but it was late for him to prove his strength and capacity. He was executed in a crime he has not committed.   His lack of knowledge failed him to understand the situation – this is more painful for him.

Wednesday, August 21, 2019

Fault In Romeo and Juliet Essay Example for Free

Fault In Romeo and Juliet Essay In William Shakespeares play, Romeo and Juliet, one of the main characters, Juliet, commits suicide near the end of the play. Friar Lawrence is directly responsible for the death of Juliet in all ways. He makes not only one, but three mistakes that all lead to Juliets death. He gave a poison to Juliet, he trusted someone else with a letter of great significance to deliver to Romeo, and he fled when Juliet was in the most danger at the tomb. Had he not have made these three major terrible mistakes, Juliet might not have killed herself. Friar Lawrence made a major mistake that he could have avoided himself. He trusted Juliet, an unstable teenage girl, with a fake-death poison. This rash decision was a very poor choice on the friars behalf. Here, the friar shows his irresponsibility by saying, If thou hast the strength of will to slay thyself take thou this vial no warmth, no breath shall testify thou livest; (4.1.72, 93, 98) Friar Lawrences idea for Juliet is very risky and he should have known better than to try it. Because of what happens, everyone thinks Juliet is dead and shortly thereafter, she is buried alive. This quote shows the true meaning of responsibility, because when he says this, her life rests in his hands. Capulet is even foiled by the plan, because when he says her faking her death, he said, Death lies on her like an untimely frost. (4.5.28) The fake death has fooled Capulet, Juliets father, and the rest of the family. Had Friar Lawrence not have given Juliet the poison, she would have never been put in the position that she was in, which eventually leads to her death. Trusting Friar John to send the letter, and not even telling him that the letter was urgent, was Friar Lawrences next big mistake. The mistake of him sending someone else to do it was inexcusable; a matter as important as faking death should be dealt with personally. Had Friar Lawrence have personally delivered the letter, the plan might have gone smoothly. Friar John shows his incompetence in the fifth act when he says I could not send it here it is again - (5.2.14). Showing Friar Lawrences poor decision making again, this quote perfectly shows how Friar Lawrence is responsible for Juliets death by choosing to send the letter instead of delivering it. At that, he should not have trusted someone as mediocre as Friar John. The letter was not nice but full of charge, of dear import, and the neglecting it may do much danger. (5.2.18-20) Friar Lawrence trusted a complete buffoon at the most crucial of times and the price was paid for the actions of both friars. Consequently, Juliet dies because Friar Lawrence did not think through that something might arise and a situation this urgent must be dealt with personally. Friar Lawrence could have easily avoided the situation. Cowardice, plain and simple, was also another reason why Friar Lawrence was responsible for Juliets death. He runs away when Juliet needs him the most, and in leaving her alone, she kills herself. In the tomb scene, Friar Lawrence attempts to help Juliet before running away. (Friar Lawrence): Stay not to question, for the Watch is coming. Come go, good Juliet, I dare no longer stay. (Juliet): Go get thee hence, for I will not away. Friar Lawrence puts himself before Juliet, and worries about getting caught by the watch. He leaves Juliet when she needs him most. Friar Lawrence shows here that he really does not care about Juliet, and that he is very self-centered. He leaves her to kill herself, even though it is entirely his fault that she is even in that situation. Had the friar not have left the tomb, then Juliet might not have had the opportunity to kill herself, as you can see she does in the following quote. Yea, noise? Then Ill be brief. O happy dagger, [taking Romeos dagger.] this is thy sheath; [stabs herself.] (5.3.169) Juliet says these final words before killing herself. We see here what results directly from Friar Lawrence leaving the scene when he should have stayed. Had he stayed, he could have at least attempted to wrench the dagger from her hand, or comforted her until she let go of the knife. Instead of staying to help he chose to run away from the watchmen for his own safety, and because of this final, terrible choice, Juliet ends up dead. Friar Lawrence makes many bad choices throughout the play; choices that are inexcusable. When he made such terrible choices, he inevitably doomed Juliet to her death. His irresponsible choices, trusting Juliet with poison, giving the letter to Friar John, and running away at the tomb, were awful choices. He consistently shows that he is an awful decision maker, and he is entirely responsible for Juliets death. One could even say he is more responsible for the death than Juliet herself.

Tuesday, August 20, 2019

Palliative Care in End Stage Congestive Heart Failure

Palliative Care in End Stage Congestive Heart Failure Congestive heart failure (CHF) is an inability of the heart to supply/pump blood to the body as it needs in normal. CHF is an acute illness and a chronic disease in which the passage of time may cause other physical and psychological diseases that poses a threat to the health of the patient, and may be the cause of life limiting (American Heart Association, 2010). This indicates the poor quality of life of the patient, exacerbating health problem. Hence, those patients need to attend palliative care to improve the quality of life. Palliative care for CHF patient is very important to relive or prevent the pain which may be able to be cause physical problems such as (respiratory disorder and sleep disorder) or psychological problems such as (depression and anxiety). Palliative care is supportive care which provides physical support, psychological support, spiritual support and social support and that is to provide the best as much as possible to improve quality of life (Davidson, Macdonald Newton, 2010). How can you help and support Verner from the palliative care perspective? From the case Mr. Verner has complaining from several problems related to his state of physical, psychological, social and spiritual. In the beginning I have to consider appropriate place of care either in hospital or at home if there is sufficient support in all ways (Patient UK, 2010). Then Ill start with him a comprehensive assessment for his situation from perspective of palliative care includes the physical and psychological, social, cultural and spiritual (existential). Mr. Verner has advanced heart failure or end stage heart failure where can be identified the stage according to Dunderdale, Thompson, Miles, Beer Furze (2005) by the New York Heart Association (NYHA). In addition NYHA can assess a variety of the physical symptoms and restrictions. An important aspect of Mr. Verner management is communication and listening, exploring his understanding and feelings about his illness. Exploring concerns about the future can provide opportunities to discuss death and preferences fo r end of life care (Jaarsma et al., 2009). There are physical and psychological complications caused by CHF. For example Mr. Verner case: he does not sleep at night because he has trouble breathing, probably he has pulmonary congestion/pulmonary edema because according to (American Heart Association, 2010) pulmonary edema is one of the complications of CHF. So, medical intervention is needs in order to address the symptoms experienced by the patient, because medical care is very important to reduce patient stress and anxiety. Providing support through effective communication, skills may lift the moral of the patient. During communication I have to be honest and fidelity also in dealing with this patient must be show kindness, compassion and respect. In order to helping Mr. Verner from the palliative care perspective I have to provide a good palliative symptom management, psychological, spiritual and social support will provide hope and reassurance. Emotional and social support is very important aspect for CHF patient. Where the presence of family, relatives and friends around of the patient would be a very strong supporter to improve the psychological status of the patient and reduce depression, anxiety, social isolation and loneliness (Jaarsma et al., 2009). Ill ask the provider of Social Work to communicate with family members to provide the counseling and patient needs from social services. Also the family members should be encouraged in participating with palliative care team to more improve in the physical care for the patient. Moreover, he may benefit from a referral to social services and district nursing. Liaison between his primary care team and the local palliative care team is strongly recommended and Mr. Verner could be given contact numbers for the palliative care services. Hospice care for further social support and respite may be beneficial. Providing spiritual support is one of the important aspect of palliative care whether from family or from clergy, to encourage and support the patient to let him look to the future with optimism and live with his society and daily activities in comfortable manner until he dies (Becker, 2010). Which problems and needs can you identify? From the case it shows to me Mr. Verner suffering from physical and psychological problems which include: Heart disease is the main cause of worsening of his situation and increase physical problems that are: According to Scherer et al., (2005) lack emotional and social in patients with CHF makes the psychological problems in evolution as experienced by Mr. Verner: Physical problems Nausea,Vomiting Vertigo all the day time Decreased appetite Lack of energy Trouble breathing Cough in night Sleeping disorder Psychological problems Depression Anxiety Social isolation/loneliness Hopelessness Fear of death Nursing diagnosis: Decreased cardiac output related to decreased myocardial contractility. Impaired gas exchange related to lung congestion resulting in trouble breathing and cough in night. Nutrition imbalanced less than body requirements related to nausea and vomiting. Fatigue related to lack of energy. Disturbed sleep pattern related to trouble breathing. Ineffective coping related to chronic illness (Berman, Snyder, Kozier Erb, 2008). Patients needs: Information about the disease process, treatment and general advice on what to do and what not to do. Physical support and managing symptoms to relieve/reduce suffering and improve general health for live comfortably. Emotional support to reduce the psychological symptoms, where the presence of family around him will be a catalyst for this support. Social services to provide equipment such as stair lifts, ramps, commodes and information about packages of care. Enhance the care, improve quality of life and provide end life care with respect culture (customs and traditions), dignity, beneficence, sympathy and empathy. Make a nursing care plan for Verner. Explain and motivate your suggested nursing interventions in accordance with the four key areas listed in the introduction. Patient with end stage of heart failure may present with a variety of symptoms, which are similar to patients with advanced cancer (Matzo Sherman, 2010). A detailed history, physical examination, investigations and establishment of patient priorities will help in the management of their symptoms and improvement of quality of life. An accurate drug history is important due to the nature of complex drug regimens. The difficulties of coping with unwanted drug side effects may cause patients to be afraid to report their non-concordance, which may precipitate hospital admission. Common physical symptoms are fatigue, pain, breathlessness, dizziness, cachexia, anorexia, nausea, insomnia, difficulty in walking, constipation (Jaarsma et al., 2009). Communication skills are very important part in palliative care between palliative care team and patients and their families. There are small things, but significant that matter to the patient and family such as: a clean, well-pressed uniform; neat and tidy hair; an upright posture; a smile; appropriate eye contact respecting gender, age, culture or disability; a clear introduction of self and most important of all: an attitude that reflect my positive interest in them as a person (Becker, 2010). Also during communicating with the patient must repeat the information. It is possible because poor cerebral blood may lead to confusion and memory problems (Patient UK, 2010). PHYSICAL SYMPTOMS SYMPTOM CONTROL Trouble breathing, Cough in night and Sleeping disorder INTERVENTIONS (N) AND RATIONAL (R) Initial (N) Check vital signs, heart rate, blood pressure and respiratory rate depth. Observe if any wheezes and crackles in lung bases or edema. (R) This assessment will be noting and presence of fluid in the lung with change in heart and respiratory rate (Lewis et al., 2007). (N) Administer O2 and put patient on semi follower position. (R) Over volume is increased in the heart failure patient so, it results in jugular vein distention and increased hepatojugular vein also (Morton, Fontaine, Hudak, Gallo, 2005). (N) Control pain if any, discomfort feeling. (R) Patients may experience chronic pain such as oedematous limbs or osteoarthritis, or as a result of previous heart surgery (Morton et al, 2005). Ongoing Monitoring (N) Monitor vital signs, level of consciousness, oxygen saturation, cardiac rhythm, respiratory status and urinary output (Berman, 2008). Nausea, Vomiting, Decreased appetite and Lack of energy (N) Encourage the patient to eat the liquid food use a small amount of alcohol. (R) Could be good method to stimulate appetite and improving mood and general self esteem (Berman, 2008). (N) (Dehydration) Observe skin or mucous membrane dryness and edema. ( Ongoing Monitoring ) Monitor urinary output. (R) Occurs most often with CHF patients. Hypovolemia fluid shifts and nutritional deficits contribute to poor skin and edematous tissue (Morton et al, 2005). Ongoing Monitoring (N) Help patient to do daily activities such as using a wheel chair. (R) Patient needs to fully care of and need someone to help him in accomplishing daily activities at least to feel satisfied (Lewis et al., 2007). The main symptoms related to the case that require specific interventions of the palliative care team Causes and effects on CHF patients Managing symptom Fatigue CHF patients feel constantly tired and lacking energy. The main factors contributing to fatigue are: abnormalities in skeletal muscle due to reduced perfusion and neurohumoral changes; the side effects of medications; reduced activity; anaemia; lack of appetite and muscle wasting (Scherer et al, 2005). Fatigue causes reduced quality of life because it severely restricts patients activities and creates difficulties in walking and getting out of the house. In the end stages of heart failure even managing personal hygiene and dressing can be difficult. Fatigue can also compound other physical symptoms such as constipation, oedema and pain (Davidson et al., 2010). Access to exercise programmes may be of benefit to reduce fatigue and can give patients greater sense of well being. Explanation to the patient and his family about the physiological causes of fatigue can help them understand what they are experiencing and referral to occupational therapy of physiotherapy for advice on energy conservation and exercise can be useful. Education about healthy eating and correcting anaemia can also be beneficial (Jaarsma et al., 2009). Breathlessness Commonly caused by pulmonary oedema due to failing left ventricular function or sometimes due to anaemia. Other causes such as chest infection should not be overlooked. Anxiety, depression and inactivity can also contribute to breathlessness (Davidson et al., 2010). Increasing diuretics is the first line treatment for breathlessness due to increasing congestion and providing by Respiratory Consultant. Home oxygen may be useful for patients with daytime low blood oxygen saturations. The use of breathing and relaxation exercises can help reduce the anxiety, which often accompanies breathlessness (Davidson et al., 2010). PSYCHOLOGICAL (EMOTIONAL) SYMPTOMS Causes and effects on CHF patients Managing symptom/ Management Diagnosis of heart failure may make emotional stress. Depression, anxiety, social isolation and loneliness are common symptoms experienced by patient with end stage heart failure. The lack emotional and social support is an important predictor of morbidity and when patient become isolated and lack the ability to cope with his disease this can also be a significant predictor of mortality (Jaarsma et al., 2009). A patients experience of depression is often compounded by their physical symptoms. Psychological symptoms are can reduce quality of life. Mr. Verner says: I am not my disease, which can hinder hope for the future. From my experience when I give an opportunity to the patient as Mr. Verner condition, certainly will talk about dying. Fears of how he may die? How of pain? Emotional support is important for the patient. Effective communication with patient and his carer is needed from diagnosis and throughout the course of the illness. To maintain hope, patients can be offered good palliation of their symptoms and exploration of their preferences for care. Information needs to be available about the disease process, common feelings experienced and local social support services. Referral to psychology services or counselors may be required and some patients may benefit from an antidepressant (Jaarsma et al., 2009). Tricyclic antidepressants are not usually advised due to their pro-arthymic side effects. Selective serotonin reuptake inhibitor antidepressants (e.g. fluoxetine 20 mg once daily) are more commonly prescribed (Morton et al., 2005). SOCIAL AND FAMILY SUPPORT Causes and effects on CHF patients Management Social and family support is very important element, which engaging social services are a high priority may affect adversely on some psychological problems such as social isolation, loneliness and sadness etc. Specifically the social aspect may be involved in the following problems: financial status, capacity to self care, adherence with lifestyle and carer burden (Davidson et al., 2010). Mr. Verner misses his children and grandchildren because he does not have energy to talk on telephone. And that make him in bad condition. Social services to provide equipment such as stair lifts, ramps, commodes and information about packages of care; District nurses for assessment of symptoms and support. District nurses are often not aware of patients living with CHF until they become hospitalized; Community physiotherapy and occupational therapy for assessment and advice on exercise, energy conservation and home adaptations to aid in activities of daily living; Benefits advice patients may be eligible for disability or attendance allowance (Dunderdale, Thompson, Miles, Beer, Furze, 2005). And assist in communicating with family and give advice to family in order to be near Mr. Verner, even if the move to live with his children. The presence of family, relatives and friends around of the patient would be a very strong supporter to improve the psychological state of the patient and reduce depression, anxiety, social isolation and loneliness. SPIRITUAL (EXISTENTIAL) SUPPORT Spiritual support is an important aspect in palliative care. CHF reflected a gradual loss of identity and increased dependence and his illness make him incapacitate. Where it feels the burden on society and loses a sense of worth and meaning. Some patients have religious beliefs and feel comfortable than other patients who blame the Lord and say, Where is all this time? Why the God made me like this case? (Christian medical fellowship, 2011). Spiritual support is provided by a clinically certified interfaith chaplain and a qualified by the palliative care team. And chaplain role in this is to restore hope and existential then make the patient to cope the reality (University of Iowa Hospitals and Clinics, 2011). And small things will make Mr. Thomas in happiness or make a huge difference, such as to bring his cat or a visit from a close friend or inspiration in art, poetry, music (Becker, 2010).CONCLUSION Patients with CHF often experience a multitude of symptoms that affect adversely on their general health therefore it may happen to them to get sudden death. Participation with palliative care team is necessary to reduce the symptoms, provide the best as much as possible to improve quality of life and provide end life care with dignity. Nursing care plays an important role in the teamwork for patients with CHF, which can addressed with a variety of interventions, to relieve physical and psychological suffering, including treatment of pain, breathing difficulties and sleeping disorders. Communication is very important between palliative care team and patients and their families to adoption key work of care approach could improve patients access to appropriate palliative care. In addition, good communication between all those caring people for the patient in both primary and secondary care is essential. However, palliative care needs to be accessible early in the disease beginning beca use in the advanced stages patients may had worsened their health and then the team cannot provide the desired care. Finally I choose this case because I think the palliative care process as a practice in health part just for cancer patients but after dealing with Mr. Verner case I add to my nursing knowledge more specialized skills about the palliative care.

Queen Elizabeths Use of Imagery and Language in The Doubt of Future Fo

Queen Elizabeth's Use of Imagery and Language in The Doubt of Future Foes Queen Elizabeth persuades her subjects to be faithful and discourages her foes from the pursuit of her throne in the stark imagery of â€Å"The Doubt of Future Foes.† Elizabeth uses the three appeals of successful argument to evoke fear and respect in those that may attempt to challenge her position as Queen. The Queen captivates her audience with solid logical arguments and dramatic threatening language while establishing her credibility as a fearless powerful leader, utilizing the logos, pathos, and ethos methods of persuasion. Queen Elizabeth uses an authoritative courageous voice to evoke emotion in her audience, all the while presenting a solid logical persuasive argument to discourage the encroachment of her territory by power hungry foes. By establishing a stark authoritative tone Elizabeth persuades her audience to obey her, thus effectively employing the pathos method of persuasion. The Queen targets her audience’s emotions in hopes of discouraging any future foes from challenging her position on the throne. Elizabeth speaks to her prideful and ambitious audience of potential rivals from a pedestal making haughty threats and criticisms to breed fear and submission. In the last two lines of the poem Elizabeth makes the most staggering threat of all, â€Å"My rusty sword through rest shall first his edge employ/ To poll their tops that seek such change of gape for future joy.† Although not normally prone to violence, Elizabeth proclaims her thirst for the blood of those that seek to challenge her. The Queen uses courageous, combatant language like that of rusty sword blades and headless enemies, to spawn feelings of fear and frighten her foes into accor... ...ower is futile. The same joy that clouds the mind of eager men turns sour and forces them into repentance. Hollow pride and ambition is short lived and only brings heartache and woe. Elizabeth presents an argument with a logical flow: men covet power, coveting is punishable; men who covet will be punished. The poet uses her intelligence and royal position to express her disgust towards covetous subjects in an argument that displays solid logos, pathos, and ethos aspects. Queen Elizabeth makes harsh emotional appeals through her use of imagery and language. Paired with beautiful poetic language and solid logic is the voice of a powerful queen struggling to cement her position as ruler of her loyal subjects. It is the well-developed, concise arguments and persuasive tools that make â€Å"The Doubt of Future Foes† as harrowing today as it was during Elizabeth’s reign.

Monday, August 19, 2019

Fredrick Douglass Essay -- essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  It is in the Narrative of the Life of Frederick Douglass, that Douglass informs the reader not only of â€Å"how a man is [mentally] made a slave; you [also] see how a slave [is mentally] made a man† (75). Douglass informs the readers that slaves were often separated from their family members, by their slave owners because owners felt; slaves who had relationships would be a greater threat together than they would be if they were separated. In this novel, Douglass addresses the significance of the relationships that existed between slaves and their loved ones; he also shows how the absence of these relationships affected the slave’s state of mind and helped contribute to the formation of a slave’s identity.   Ã‚  Ã‚  Ã‚  Ã‚  Slave owners enforced the separation of slaves from their friends and families at birth. Slave owners feared that if they allowed relationships to develop between slaves they would run the risk of slaves uniting and planning a revolution. Therefore, â€Å"frequently, before the child has reached its twelfth month, its mother is taken from it...† (20). The repercussions of a slave defending their child if something dangerous occurred would put both the slave and the slave owner’s life in danger. A slave would be whipped severely and possibly sold for putting his or her hands on a white man; and a slave can become overwhelmed with anger and strike a slave owner until he is dead. Douglass says,† [he] never enjoyed to any co...

Sunday, August 18, 2019

AE response to Alcoholism :: essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  This week’s selections of articles from the AE reader were both interesting and thought provoking. The first article â€Å"Drinking to get Drunk,† details the growing concern of binge drinking on college campuses across the country. I thought it was very interesting that 23% of students are â€Å"frequent binge drinkers† whereby frequent binge drinking is operationally defined as those who consumed at least five drinks in a row at one point during any two week period. This is startling number when thinking of my own drinking habits or even the social norms of drinking on this campus. I would be confident in claiming that at Providence College, the percentage of frequent binge drinkers is likely higher than the national percentage. With the social culture of this campus being focused on gatherings that include alcohol, it is hard to remove oneself from a drinking climate. As a student leader on this campus, we are required to program so many a lcohol free activities to promote a â€Å"dry† campus. These efforts go unnoticed and very often are unattended by students because of the competition of the off campus bar scene. Perhaps if the surrounding community (ie: local bar establishments/package stores, law enforcement officials, attorney generals office) becomes more stringent in enforcing underage drinking regulations, it will become more difficult for underage students on this campus to drink. Or on the flipside, the result could be just as devastating with a shift in drinking off campus to on campus, causing more on campus disciplinary actions. This could be worth it however if it means that students will be drinking in their dorms and in a fairly safe environment unlike our neighboring community. Further examination on this campus is necessary and continues through student congress and Fr. McPhail’s office. Personally, I don’t think the drinking climate will change until the allure of drinking and being drunk is discouraged and students develop a mature sense of what is â€Å"cool.†   Ã‚  Ã‚  Ã‚  Ã‚  The second article â€Å"The Drug that Pretends it Isn’t† is also an article related to alcohol and the nasty consequences of drinking on our society. The article opens with the giggle of Jamaica, the trendy spring break hot spot that many college students flock to. A policy research group called Drug Strategies produced a report that calls alcohol â€Å"America’s most pervasive drug problem,† which is sadly true. What shocked me was the claim that alcohol-related deaths outnumber deaths related to drugs four to one; alcohol is a factor in more than half of all domestic-violence and sexual assault cases.

Saturday, August 17, 2019

Men are Becoming More Evil Essay

I believe that in the last couple of decades man is becoming more evil. Many blame the media. Then there are those who blame the increasing number of dysfunctional family and the weakening relationship between parents and children. Whatever the cause, one thing is clear, and that is men are becoming more cruel, violent, inhuman and evil. Global crime rate, for example, has shown that all countries around the world have steady increase in robbery, homicide and other crimes. The total recorded crime trends have therefore shown similar steady increase in the last 50 decades. This was reported by the United Nations Survey of Crime Trends and Operations of Criminal Justice Systems. Juvenile delinquency is also increasing as reported by World Youth Report, 2003. In fact, in many Western European countries, from the 80s to the 90s, statistics show that there is a significant increase in juvenile delinquency rate from 50% to 100%. Moreover, although delinquency is universal, study has shown that there are different contributing factors to delinquency among different regions. For example, in Africa, the main cause is poverty, unemployment and malnutrition. In Asian countries, it is an urban phenomenon. In some countries, especially those in the Golden Triangle region, children are used by the drug industry, thereby becoming addicts themselves. Also in this region, children are victimized by human trafficking. In Latin America, it is homelessness and poverty. Arab world, it is urbanization for the rich countries and socioeconomic difficulties for the developing ones. While in many industrialized countries, such as the US, the main factor is increase in consumer goods. What this shows is that across the globe and with different factors, delinquency is becoming a way of life for many children. Gone are the days when children are innocent. Today they grow up in a world of violence, injustice and inhumanity that they themselves become violent, cruel and evil. Their crimes can be considered most heinous. In the last fifteen years school shootings is becoming more common. Then there are children who are not even in their teens commit senseless and extremely cruel crimes, such as Jon Venables and  Robert Thompson who stole, tortured and murdered a two year old boy. Whether this is caused by the environment, the media or family upbringing, it is clear that men are therefore becoming more evil. Becoming evil of course is a process as it does not happen overnight. It means that there is hope yet for the future generations. Societies might change and evil men might repent and turn their backs on their evil ways. But until that day comes, we see man becoming more evil with each passing day.

Friday, August 16, 2019

English Languages and Power Essay

English language has many types that are influenced by the culture of the people. This is why other people cannot understand people with a different type of English. English language, according to Dr. Tupas is not a neutral language. It is ideological through and through because it carries meanings which are not originally not ours. Learning proper English can help you understand the ideas of a person with a different type of English language. In his essay, â€Å"Wronging English†, he explains that when you know your English inside and out, you know what’s wrong and what’s right, then you can intentionally make the English wrong. In Sutherland’s essay † For A While†, he states that English usage in the Philippines is idiosyncratic, or even unique. For example, in the Philippines, the idiom â€Å"for a while† means â€Å"sandali lang†, but in UK, they would prefer to use â€Å"just a second† or â€Å"just a moment†. For the foreign perspective, Philippine English may sound odd to the visitors. On the other hand, Montemayor’s essay â€Å"The King’s English and I†, she states that British English has verbose politesse. In example, the Filipinos will just say â€Å"thanks† or â€Å"thank you†, but the British will invariably say, â€Å"thank you very much indeed†. Moreover, Dr. Tupas’ essay â€Å"wronging English† neutralizes the perspective of Sutherland and Montermayor. She exclaimed that changing the way we speak and write does not automatically translate to changing the way we live in our lives. And by saving the English language may just be a good way to save us from thinking that English is inherently good, it brings good lives to everyone, and everyone benefits from it.

Thursday, August 15, 2019

IPSec Policies Essay

IPSec protocols facilitate encrypting data that is being transmitted over the network thus enhancing security and confidentiality of the data. First, it is important to note that IPSec is regularly employed at a Group Security level and it is not generally compatible with all the available operating systems. IPSec is compatible only with Windows operating system series: 2000, XP and 2003. Windows operating system basically consists of three built-in IPSec policies according to Posey (2004). First, is the Server Policy which in other words is called Request-Security Policy. This means that wherever it is applied, the system requests IPSec encryption so as to allow communication between another computer and the main machine. Besides, if that other computer does not support IPSec encryption, the session is allowed to remain encrypted. Second is the Client Policy which in other words is called response-only policy as it does not at all ask for IPSec encryption. Nevertheless, when another device in the network asks for IPSec encryption, a system that applies Client Policy responds by permitting encryption of sessions. Third, is the Secure Server Policy which calls for IPSec encryption for all incoming link requests made to the server. Thus, it does not sustain non-encrypted sessions. However, this policy exempts ICMP traffic to allow connect without any encryption requirements (Posey, 2004). In Win2k3, IPSec facilities in provision of security-in-depth against cyber attacks propagated by hackers and/or un-trusted devices in the network. Internet Protocol security shields devices against attacks in environments such as virtual private network (VPN), host-to-host, secure server and site-to-site or router-to-router. IPSec applies cryptography and packet filtering to secure networks. These features ensure user authentication, data privacy and integrity as well as reliable communication. In this regard, a few requirements which must be met while setting-up IPSec policies in Win2k3. First, in case a system entails ‘Active Directory –based IPSec policy’, then group policy and active directory have to be configured properly, necessary trusts defined, and application of necessary permissions. Second, every device in the network must be assigned IPSec policy compatible that of others in the network. Third, authentication procedures have to be built up properly and identified in IPSec policy to allow for mutual authentication amid IPSec peers. Fourth, routers and additional filtering devices need to be configured properly to allow IP Security protocol interchange on various parts of the shared network. Fifth, all the computers must have IPSec-supportive operating system and incase they have different operating system, compatibility issues of the IPSec policies have to be addressed. Sixth, IPSec-based connections have to be sufficiently sized besides maintaining the amount of IP Security policies at a minimum. Finally, it is necessary that all system administrators are provided with proper training so as to be able to configure the IPSec policies (Microsoft Corporation, 2010). To successfully implement IPSec in Win2k3, the above steps have to be carried out or seen to be done effectively. It is therefore important to ensure they are observed to the latter although certain distinct procedures have to be observed while implementing IPSec policies. To start with, Bird (2007a) writes that the functionality of IPSec is provided on a Win2k3 via IPSec Services. Therefore, while initially configuring IPSec, it is important to ensure that it is operating in the server. This can be done by checking for IPSec functionality withinn the Services MMC. Besides, the Services MMC is accessible via the Administrative Tools menu in the domain controller. The service is put together so that it starts routinely by default. The second important process during implementation of IPSec policy is to choose and assigns a proper IPSec policy. Once IPSec policies are assigned, it is in order to define the specific actions to be executed on arriving network interchange which meets or does not meet a specific criteria. Both IPSec components and policies are configured via IPSec ‘Policy Management MMC snap-in’. Accordingly, Bird (2007a) in his work states that there is no other way to access MMC in Administrative Tools menu and one has ‘to open a blank MMC’ before adding a snap-in. Consequently, the author argues that to access properties of a prevailing rule, so as to modify or change it, one can do this ‘by double-clicking the rule from within the IPSec Security Policies snap-in’. Such page of properties for default policies appears as in the below diagram. Fig. 1 Server Properties NB: Bird, 2007a. Implement IPSec on Windows Server 2003. The IPSec policy consists of regulations that stipulate the type of traffic entailed in the policy and methods used for authentication procedures. Additionally, an IPSec policy encompasses traffic occurrences in cases where it meets specified criteria or not (Bird, 2007a). Thirdly, another important procedure during implementation is referred to as filtering action. It entails specifying whether or not the defined IPSec rule applies to the entire network connections. For instance whether connections emanating from the Local Area Network and/or from remote links. As Indicated in the figure above, the policy consists of three distinct rules. The first rule stipulates that security needs to be called for all the existing IP traffic and that it should Kerberos requires to be applied to enhance encryption (security and privacy) and authentication procedures. Second rule stipulates that the entire ICMP traffic for instance tracert and ping should be granted access without any requirement for security measures. Third rule which is also the default rule stipulates what happens to the network traffic that does not match to any of the rules (Ibid, 2007a). As earlier stated that there exists three distinct IPSec policies, Client policy (Respond policy) is more common although one can be required to create an IPSec policy from scratch. Therefore, for the purpose of this document it is only an overview of Client and Server Policies implementation that are considered. Bird (2007b) in his work takes a closer look at implementation of Client policy on Win2k3 and argues that it distinctly moderate compared to the others. In this environment, when a client applies for an IPSec connection, it is awarded based on security request. It is important to note that authentication procedures in Win2k3 and Active Directory encompass Kerberos as the default method. However, IPSec on Win2k3 supports pre-shared keys as well as digital certificates as alternative methods for authentication. As earlier mentioned, successful IPSec implementation process consists of three processes basically: assigning, configuring and monitoring. In assigning IPSec policy, you first select it in the IPSec Policy Management MMC snap-in, right-click and then activate it. It is only one policy which can be assigned at any given time without necessarily refreshing the policy manually. However, while assigning IPSec via Group Policy, a manual refresh is necessary. At such point, Win2k3 is sufficiently prepared to respond to any requests for inward bound IPSec connections (Bird, 2007b). Configuring or enabling the functionality of IPSec can either be done manually or via Group Policy in case of deployment on sizeable number of clients. In manual configuration, IPSec policy is configured simply by via Local Security Policy MMC in the Control Panel Administrative Tools menu. IPSec policy snap-in is included into the Administrative Tools menu by default. Alternatively, the Control Panel Administrative Tools menu can be accessed by clicking Start, Run and then typing Secpol. msc in the field. It is in the IPSec policy snap-in where one makes use present policy and/or builds a new one. For instance, where Server policy is implemented on workstation, ‘requests to non-IPSec enabled hosts’ are allowed without IPSec and on the other hand, ‘connections to hosts that do support IPSec’ uses encryption. Subsequently, Bird (2007b) writes that up on configuration of IPSec it is in order to monitor and validate the performance of IPSec traffic. This is usually done by using IPSec Monitor MMC snap-in via navigating through the Statistics folder in the system. These statistics consists of the data quantity received or sent in encrypted format as well as number of existing security associations. Furthermore the author states that IPSec acts as a supplement to the network troubleshooting. Hence, at any point in time where connectivity matters arise, one must examine the source of the problem in either the basic network structure or the IPSec. It is important to note that where security of the data is a key consideration, one can comfortably assign, configure, and monitor the IPSec via using Microsoft tools and software.

Non Performing Assets

1. a. EXECUTIVE SUMMARY The project is entitled â€Å"A study on The Management of Non-Performing Assets in the Canara Bank’s Loan Portfolio† is done at the Canara Bank, Donimalai Township, Sandur (TQ), Bellary (Dist), Karnataka State. INTRODUCTION: An efficient financial management is becoming inevitable for every manager in today’s corporate world. From a traditional aspect of raising funds whenever needed the importance has shifted to day to day financial decision making and problem solving.When initially the stress was on the internal analysis of the firm, procurement of funds, management of assets and allocation of capital, the present importance has shifted to decision making within the firm. With the modern aspect of finance function the responsibilities of the finance manager has also increased. In the process of making optional decision, he makes use of certain analytical tools in the analysis, planning and control activities of the firm. Financial analy sis is an essential prerequisite for making sound financial decisions.This study is intended to probe into the management of non performing assets in the Canara Bank’s Loan Portfolio, for the period of 2002-2003 to 2005-2006. The study is completely based on the analysis and interpretation of the published accounts of the bank and personal interview of the senior officials of the bank. OBJECTIVES OF THE STUDY: ? To evaluate the Canara Bank’s asset quality. ? To identify the effectiveness of the risk management system, undertaken by the bank. SCOPE OF THE STUDY: ? The scope of the study here was confined to the organization only. ? The study covers to find out the strategy required to reduce the NPAs.METHODOLOGY OF THE STUDY: ? Primary data. ? Secondary data. DATA ANALYSIS AND INTERPRETATION: When the data collected is completed the data is processed and the relevant information is obtained. The data collected is analyzed using various statistical tools like frequency d istribution, charts and percentage analysis. DURATION OF THE STUDY: This study is intended to probe into the management of non performing assets in the Canara Bank’s Loan Portfolio, for the period of 2003-2004 to 2005-2006. FINDINGS: ? The Net NPA ratio of the Canara Bank declined from 1. 88% as at March 31st 2005 to 1. 12% as at March 31st 2006. Canara Bank has recovered its NPA which is amounted to Rs. 865 crore during 2005-2006. ? The Net NPA of the Canara Bank declined from Rs. 1454 crore as on 31st March 2006. ? The Net NPA percentage of Canara Bank has reduced by over 19% during 2005-2006. RECOMMENDATIONS: ? Canara Bank should concentrate more on credit appraisal, monitoring, credit risk management and recoveries. ? Settlement is a better option for the banks wrestling with the problem of non-performing assets. ? Credit scoring allows lenders to determine whether or not you fit the profile of the type of customers they are looking for. Banks concerned should continuousl y monitor loans to identify accounts that have potential to become non-performing. CONCLUSION: ? Securitization Act will surely help banks in reduction of NPA to a great extent. ? Preventing fresh flow of NPAs to a great extent. ? Exchange of credit information among banks would be of immense help to avoid possible NPAs. 1. b. GENERAL INTRODUCTION: INDUSTRY PROFILE Banking in one form or another was in existence even in ancient times. The writings of Manu (the maker of old Hindu Law) and Kautilya (the Minister of Chandragupta Maurya) contained references to banking.However, banking as a kind of business i. e. , modern banking is of recent origin. It came into existence only after the industrial revolution. After the industrial revolution, with the increase in the size of industrial and business units, joint stock company people with small means to become shareholders of big industrial and business enterprises. Still, there were certain sections of public who were not prepared to inv est their money on the shares of joint stock companies. However they were willing to part with a little surplus money, if they were assured of the repayment of their money with a little interest thereon.So naturally, there arose the need for formation of financial institutions that could collect the surplus funds of people on terms acceptable to them and make them available to the needy for productive purpose. Accordingly a large number of financial institutions called joint stock banks were set up after industrial revolution. As such joint banks or modern banks are of recent development. MEANING OF BANKS: A banking company in India has been defined in the Banking Companies Act 1949 as â€Å"One which transacts the business of banking which means the accepting of he purpose of sending or investment of deposits of money form the public repayable on demand or otherwise and withdrawable by cheque, draft order or otherwise†. STRUCTURE OF BANKING SYSTEM IN INDIA: Indian Banking Sy stem has been categories into two: 1. Scheduled Banks. i. State Co-operative. ii. Commercial Banks. 2. Non-Scheduled Banks: Central Co-operative Banks and Primary Credit Societies. Commercial Banks. Commercial Banks are further divided into Indian Banks and Foreign Banks. Indian Banks are further divided into: 1. Public Sector Banks. 2. SBI and its Subsidies. 3. Other Nationalized Banks. 4. Regional Rural Banks.ACTIVITIES OF BANKS: I. Activities of Commercial Banks. II. Activities of Central Banks. I. Activities of Commercial Banks: The activities undertaken by commercial banks be subdivided into: a. Primary Functions. b. Subsidiary Functions. a. Primary Functions: i. Acceptance of deposits: It is very important for banks as it forms the basis of all other activities of banks. It accepts various types of deposits. They are current deposit, saving deposit, fixed deposit and recurring deposits. ii. Lending of Funds: It is also the most important function of Commercial Banks as it fetc hes the major portions of the income of the banks.Banks lend money by the way of loans, overdrafts, cash credit and discounting of bills. b. Subsidiary Functions: i. Agency Functions: The services rendered by banks as agent of their customers are called agency services. They are: †¢ Banks collect cheque, bank draft, bills, interest, dividends etc on behalf of the customer. †¢ Banks sells and purchases securities on behalf of the customers. †¢ Banks arranges for remittance of funds from one place to another place. †¢ Banks acts as trustees, executors, representatives of their customers. ii.General Utility Services: Services rendered by banks to their customers as well as the general public are called as general utility services. †¢ Banks accept precious articles, documents etc for safe custody. †¢ Banks helps exporters and importers in foreign trade. †¢ Banks issue travellers cheque, letter of credit, circular notes etc. †¢ Banks acts as a refe rence and supply information about the financial standing of the customers to others. II. Activities of the Central Bank: A. Monopoly of Note issue. B. Banker, Agent, Advisor to the government. C. Custodian of cash reserves of the banks. D. Lender of the last resort.FUNCTIONS AND IMPORTANCE’S OF BANKS: The importance of banks in the modern economy cannot be denied. Banks play a significant role in the economic development. Banks perform a number of functions. They are: 1. Banks mobilize the small scattered and ideal savings of the people, and make them available for productive purpose. In the sort, they aid the process of capital formation. 2. By accepting the savings of the people, banks provide safety and security to the surplus money of the depositors. 3. Banks provide a convenient and economical method of payment. The cheque system introduced by banks is convenient form making payments.Again the use of cheque economies the time and trouble involved in settlement of busine ss obligations. 4. Banks provide a convenient and economical means of transfer of funds from one place to another. Banks drafts are commonly used for remittances of funds from one place to another. 5. Banks helps the movement of capital from regions where it is no very useful to regions where it can be more usefully employed, by moving funds, banks increases the utility of funds. Again by moving funds from one place to another, banks contribute to the economic development of backward regions. 6.Banks influence the rates of interest in the money markets. Through the supply of money (i. e. bank money or bank deposits) banks expert a powerful influence on the interest rates in the money market. 7. Banks help trade and commerce industry and agriculture by meeting their financial requirements. But for the financial assistance provided by the banks, the pace of growth of trade and commerce industry and agriculture would have been very slow. 8. Banks direct the flow of funds into productio n channels. While lending money, they discriminate in favor of essential activities and against non essential activities.Thus they encourage the development of right types of activities which the society desires. 9. Banks always make it a point to help the industries, the prudent, the punctual and the honest and discourage the dishonest, the spendthrift, the gambler the lair and the knave (i. e. the rouge). Thus banks act as public conservators of commercial virtues. 10. Banks serves as the best financial intermediaries between the saver (i. e. the depositors or lenders) and the investor (i. e. the borrowers or the entrepreneurs). SERVICE PROFILE OF THE CANARA BANK: The bank has many financial services and different schemes.Important among them are as follows: DOMESTIC PRODUCTS SAVING BANK DEPOSITS: For individuals & non-trading organizations / institutions. CURRENT ACCOUNT: For business operations – trades, businessmen, corporate bodies. FIXED DEPOSITS: Secured way to high r eturns – individuals and institutions. KAMADHENU DEPOSITS: Re-investment money multiplier plan. CANBANK AUTO – RENEWAL: Higher return in a shorter plan. CANFLEXI DEPOSITS: A combination of savings & fixed deposits – high return & instant liquidity. ASHRAYA DEPOSITS: Respecting Indian values for senior citizens.RECURRING DEPOSITS SCHEME: Inculcating saving, a rewarding & recurring habit. FLOATING RATE DEPOSITS SCHEME (FRDS): Insures against interest rate fluctuations. LOAN PRODUCTS HOUSING LOAN SCHEME: Purchase of a ready built house / flat construction of house, purchase of a site and construction of house thereon, for undertaking repairs, renovations, upgradation, and creation of additional amenities and for taking over of the HL liability from other recognized housing finance companies and banks. HOME IMPROVEMENT LOANS: Furnishing the house / flat along with bank’s home loans / independently.CANMOBILE: Facilities purchase of new / used cards / jeeps of all make. The scheme also covers finance for purchase of brand new two wheelers. CANCARRY: Provided credit worthy individuals, professional and salaried class for buying consumer durables and household articles. CANCASH: Offer assistance for meeting unforeseen contingencies. Finance is granted against approved shares, bonds and debentures held by the clients. CANBUDGET: Fulfills the financial needs of confirmed employees of reputed PSU’s, joint stock companies, central / state / semi – government employees nd lecturers / professors / assistant professors of colleges / universities and research institutes. CANRENT: Provides loans to property owners whenever the property is leased / rented out to PSU’s central / state / semi – government undertakings. Reputed corporate banks. Financial institutions, Insurance companies and MNCs. CANMORTGAGE: Designed to meet the financial requirements against security of equitable mortgagee of property (land & building) to professional, businessman, salaried persons and individuals.VIDYASAGAR EDUCATIONAL LOAN SCHEME: Renders financial assistance for needy and meritous students for pursuing all type of studies (professionals / general) in India and Abroad. LOAN SCHEME TO TRADERS / BUSINESS ENTERPRISES: With hassle – free and minimum terms and conditions, the scheme cater to the needs of traders and other business enterprises for smooth flow of business activities. CANMAHILA: Exclusive loan scheme for women clientele. AGRI – LOAN SCHEME: Various loan schemes for agri-clinic, minor, irrigation, farm development / machinery, plantation crops fishers and for agro-exports.SSI LOAN SCHEME: A host of schemed available for technology up gradation fund in textile and jute industries, credit linked capital subsidy stand by credit for capital expenditure and margin money scheme of KVIC. OTHER PRIORITY SCHEME: These include loan for retail traders, small business, professional / self employed, medica l practitioners and loan for solar water heating / home lighting system. CREDIT CARD OPERATIONS †¢ The first Indian card issuers to bay ISO 9002 certification, CANCARD today as a distinct recognition in the domestic as well as international market. All verstors of CANCARD namely, CANCARD visa, classic, visa-corporate, master card and visa – international gold are issued through all CANARA BANK branches & 24 CANCARD service centers located at major cities across the country. †¢ Four Indian Banks are in affiliation with the bank for issue of CANCARD VISACARD. †¢ Launched DEBIT CARD on November 4, 2003, a value added and tech based product for its niche clients. CUSTOMER CENTRIC ETHOS †¢ CANARA BANK was the first to articulate the directive principles of good banking, detailing banker’s duties and customers rights. First bank to get ISO certification for one of its branches in Bangalore in the year of 1995-1996. †¢ Recommendations of the Goiporia Committee on Customer Service have been implemented by the bank. †¢ The bank has Computerized Information Facilitation Centers (CIFCs) at all circles to look exclusively into customer in a single window framework. †¢ A 24 hour tele – contact facility is also available for customers to air their grievances at corporate as well as circles levels. COMPANY PROFILE OF THE CANARA BANK: HISTORICAL TREND:Canara Bank established in 1906 with the name of Canara Bank Hindu Permanent Fund in Mangalore, India, by Ammembal Subba Rao Pai, is one of the oldest and major commercial bank of India. Its name was changed to Canara Bank Limited in 1910. The bank, along with 13 other major commercial banks of India, was nationalized on 19th July, 1969, by the Government of India. Currently (2005), the bank has 2508 branches spread all over India. The bank also has international presence in several centers, including London, Hong Kong, Moscow, Shanghai, Doha, and Dubai.In terms of business it is the largest nationalized commercial bank in India with a total business of about Rs. 2000 billion (about US $43 billion). ORGANISATION STRUCTURE: The bank has fourteen wings in the Head Office, Bangalore. 1. Personnel Wing 2. Corporate Credit Wing 3. Risk Management Wing 4. Priority Credit Wing 5. Inspection Wing 6. Department of Information Technology Wing 7. Marketing and Customer Relationship 8. Planning and Development Wing 9. Recovery Wing 10. General Administration Wing 11. Financial Management Wing 12. Treasury and International Operation Wing 13.Retail Banking and Subsidiaries Wing 14. Vigilance Wing OFFICE AND BRANCHES: Canara bank has a network of 2415 branches, spread over 22states/ 4 union territories of the country and overseas branch @ London which are administrated through †¢ Head Office at Bangalore †¢ 13 Circles offices / International Division †¢ 35 Regional offices †¢ 2441 Branches BRANCHES ABORAD: CANARA BANK established its Internation al Division in 1976, to supervise the functioning of it various foreign department to give the required thrust to Foreign Exchange business, particularly export and to meet the requirements of NRI’s.Though small in size the Bank’s presence abroad has brought in considerable foreign business, particularly NRI deposits. The presence of bank is shown under. †¢ CANARA BANK, London, UK (Branch) †¢ Indo Hong Kong International Finance Co Ltd Hong Kong (Subsidiary) †¢ AL Razouki International Exchange company , Dubai, UAE According to the latest information, both the CANARA BANK and State Bank of India have come into a mutual agreement as to both the banks will be operating as a one unit in the Moscow. CORPORATE VISION: To top as a World Class Bank with best practices in the realms of asset portfolio, Customer orientation, Product Innovation, Profitability an enhanced value for stake holders. †¢ To set new standards in IT application, Customer responsivene ss, Asset quality and profitability, culminating in higher stoke holder value. †¢ To scale new peaks in respect of IT based banking, efficient service delivery market leadership in profitability. CORPORATE MISSION: †¢ Augmenting low cost deposits. †¢ Toning up asset quality. †¢ Accent on cost control. †¢ Thrust on retail banking. †¢ Customer centric focus. Product innovation and marketing. †¢ Leveraging IT for comprehensive MIS. †¢ Maximize stockholder’s value. CORPORATE OBJECTIVE: E- Efficiency. P- Profitability and Productivity. O- Organization Effectiveness. C- Customers centric H- Hi Tech Banking ACHIVEMENTS: The Bank has already carved a niche in providing IT – based services. Computerized branches, for 65% of the branches & 81% of aggregated business provided a wide array of services such as Network ATM’s, any where Banking , Tele Banking & Remote Access Terminals etc. , The Bank was the first to launch networked ATM ’s & obtain ISO certification.CANARA BANK shares are listed & Bangalore, Mumbai & National Stock Exchanges. †¢ Establish well-developed quality circles have participated in many National & International level competitions and have returned with handsome prizes. †¢ Has set up its own Apex level Training colleges to its employees and thereby takes care of the knowledge, skills and attitudinal development of employees. †¢ Has also taken initiative in the environmental concerns. PERRFORMACE HIGHLIGHTS OF 2005-2006 †¢ Canara Bank has posted net profit of s. 581 cr for the half year ended September 2005 as against Rs. 19 cr during the corresponding previous half year, registered a growth rate of 38. 60%. †¢ The Bank operating profit registered an increase of Rs. 548 cr (57. 81%) to reach Rs. 1496 crore, up from Rs. 948 cr for the first half of the preceding financial. †¢ Return of assets a standard measure of profitability improved from 1. 08% (annuali zed) at a September 2002 to 1. 28% (annualized) as at September 2005. †¢ Number of branches moved up to 2441 from 2416 as at September 2002, besides 248 extension counter. †¢ Global deposits of the Bank aggregated to as Rs. 5, 396crore as against Rs. 67734 crore a year ago, year growth being 11. 31%. MATURITY CLASSIFICATION OF VARIOUS ASSETS AND LIABILITIES: In respects of the certain Assets and liabilities, CANARA BANK have undertaking a behavior study, embedded options in the basis of past of past data, based on which the bank is in a position to decide on the maturities of the asset and liabilities. 2. a. RESEARCH DESIGN A study on the Management of Non Performing Assets in the Canara Bank’s Loan Portfolio is done at the Canara Bank Donimalai Township, Sandur (TQ), Bellary (Dist), Karnataka State.The type of research used for the collection & analysis of the data is â€Å"Historical Research Method†. The main source of data for this study is the past recor ds prepared by the bank. The focus of the study is to determine the non-performing assets of the bank since its inception & to identify the ways in which the performance especially the non-performing assets of the Canara Bank can be improved. The data regarding bank history & profile are collected through â€Å"Exploratory Research Design† particularly through the study of secondary sources and discussions with individuals.Data Collection Method Discussion with the manager & officers of the bank to get general information about the bank & its activities. ? Having face to face discussions with the bank officials ? By taking guidance from bank guide & departmental guide. Secondary Data ? Collection of data through bank annual reports, bank manuals and other relevant documents. ? Collection of data through the literature provided by the bank. Research Measuring Tool: The tools used for data collection are: 1. Personal Interview 2. Secondary Sources 1. Personal Interview:In this, discussions more held directly with the manager & officials to get the clear-cut information about the topic and data to be collected for the purpose of analysis. 2. Secondary Sources: Annual company reports, Balance Sheets, Profit & Loss account are used to collect the data. b. 1. SATATEMENT OF THE PROBLEM: A crucial issue which is engaging the constant attention of the banking industry is the alarmingly high level of non performing assets (NPA). Another major anxiety before the banking industry is the high transaction cost of carrying non performing assets in their books.The resolution of the NPA problem requires greater accountability on the part of the corporate, greater disclosure in the case of defaults, an efficient credit information sharing system and an appropriate legal frame work pertaining to the banking system so that court procedures can be stream lined and actual recoveries made within an acceptable time frame. So the project titled â€Å"A study on the Management of Non Performing Assets in the Canara Bank’s Loan Portfolio† looks in to the implications of high NPAs and suggests effective recovery measures for resolving problem loans and thus making the banks NPAs level healthy.It also compares the position of the Canara Bank with other public sector banks in terms of their NPAs in the last three years and also to study the management of total assets and advances of the Canara Bank among other public sector banks. b. 2. OBJECTIVES OF THE STUDY: ? To evaluate the Canara Bank’s asset quality. ? To compare the position of the Canara Bank with other public sector banks in terms of their NPAs. ? To study the management of total assets and advances of the Canara Bank. ? To identify the effectiveness of the risk management system, undertaken by the bank. To analyze sector wise non-performing assets. ? To offer useful suggestions to reduce the NPA in banks. b. 3. SCOPE OF THE STUDY: ? The scope of the study here was confined to th e organization only. ? The study covers to find out the strategy required to reduce the NPAs. ? The concentration is given only in understanding the NPAs growth with the reference of Canara Bank. ? The data is purely based on the secondary data collected from website and journal. ? The scope is limited to drawn conclusions from analysis and interpretations of the primary and secondary data of the Canara Bank. . 4. METHODOLOGY: Introduction The quality of the project work depends on the methodology adopted for the study. Methodology, in turn, depends on the nature of the project work. The use of proper methodology is an essential part of any research. In order to conduct the study scientifically, suitable methods & measures are to be followed. Research Design The type of research used for the collection & analysis of the data is â€Å"Historical Research Method†. The main source of data for this study is the past records prepared by the bank.The focus of the study is to determ ine the non-performing assets of the bank since its inception & to identify the ways in which the performance especially the non-performing assets of the Canara Bank can be improved. The data regarding bank history & profile are collected through â€Å"Exploratory Research Design† particularly through the study of secondary sources and discussions with individuals. Data Collection Method Discussion with the manager & officers of the bank to get general information about the bank & its activities. ? Having face to face discussions with the bank officials ?By taking guidance from bank guide & departmental guide. Secondary Data ? Collection of data through bank annual reports, bank manuals and other relevant documents. ? Collection of data through the literature provided by the bank. Research Measuring Tool: The tools used for data collection are: 1. Personal Interview 2. Secondary Sources 1. Personal Interview: In this, discussions were held directly with the manager & official s to get the clear-cut information about the topic and data to be collected for the purpose of analysis. 2. Secondary Sources: Annual company reports, Balance Sheets, Profit & Loss account are used to collect the data. . 5. LIMITATIONS OF THE STUDY: ? The study is mainly based on the secondary data provided by the bank. As such it is subject to the limitations of the secondary data. ? The study is based only on NPAs with respect to loans. ? The study is based on the data given by the officials and reports of the bank. The confidentiality of some facts and figures is a limitation. ? The non-availability of relevant information is one of the limitations. ? The study is done only for the limited past 3 years. 3. THEORITICAL OVERVIEW NPA ITS IMPACT AND MAGNITUDE: MEANING OF NPA:An asset is classified as non- performing asset (NPA) if dues in the form of principal and interest are not paid by the borrower for a period of 180 days. How ever with effect from March 2004, default status woul d be given to a borrower if dues are not paid for 90 days. If any advance or credit facilities granted by bank to a borrower becomes non-performing, then the bank will have to treat all the advances / credit facilities granted to that borrower as non-performing without having any regard to the fact that there may still exit certain advances / credit facilities having performing status.A ‘non-performing asset’ (NPA) was defined as a credit facility in respect of which the interest and / or installment of installment of principal has remained ‘Past Due’ for a specified period of time. An amount due under any credit facility is treated as â€Å"past due† when it has not been paid within 30 days from the due date. Due to the improvement in the payment and settlement systems, recovery climate, up gradation of technology in the banking system, etc. , it was decided to dispense with ‘past due' concept, with effect from March 31, 2001. Accordingly, as from that date, a Non performing asset (NPA) shell be an advance where i.Interest and /or installment of principal remain overdue for a period of more than 180 days in respect of a Term Loan, ii. The account remains ‘out of order' for a period of more than 180 days, in respect of an overdraft/ cash Credit(OD/CC), iii. The bill remains overdue for a period of more than 180 days in the case of bills purchased and discounted, iv. Interest and/ or installment of principal remains overdue for two harvest seasons but for a period not exceeding two half years in the case of an advance granted for agricultural purpose, and v.Any amount to be received remains overdue for a period of more than 180 days in respect of other accounts. ’90 days’ overdue norm’ With a view to moving towards international best practices and to ensure greater transparency, it has been decided to adopt the '90 days overdue' norm for identification of NPAs, form the year ending March 31, 2004 . Accordingly, with effect form March 31, 2004, a non-performing asset (NPA) shell be a loan or an advance where; i. Interest and /or installment of principal remain overdue for a period of more than 90 days in respect of a Term Loan, i. The account remains ‘out of order' for a period of more than 90 days, in respect of an overdraft/ cash Credit(OD/CC), iii. The bill remains overdue for a period of more than 90 days in the case of bills purchased and discounted, iv. Interest and/ or installment of principal remains overdue for two harvest seasons but for a period not exceeding two half years in the case of an advance granted for agricultural purpose, and v. Any amount to be received remains overdue for a period of more than 90 days in respect of other accounts.As a facilitating measure for smooth transition to 90 days norm, bank has been advised to move over to charging of interest at monthly rests, by April 1, 2002. However, the date of classification of an advance as NPA sho uld not be changed on account of charging of interest at monthly rests. Banks should, therefore, continue to classify an account as NPA only if the interest charged during any quarter is not serviced fully with 180 days from the end of the quarter with effect from April 1, 2002 and 90 days from the end of the quarter with effect from March 31, 2004. Out of Order’ Status An account should be treated as ‘Out of Order’ if the outstanding balance remains continuously in excess of the sanctioned limit / drawing power. In cases where the outstanding balance in the principal operating account is less than the sanctioned limit / drawing power, but there are no credits continuously for 180 days (to be reduced to 90 days, with effect from March 31, 2004) as on the date of Balance Sheet or credits are not enough to cover the interest debited the same period, these accounts should be treated as ‘out of order’. ‘Overdue’Any amount due to the bank und er any credit facility is ‘overdue’ if it is not paid on the due date fixed by the bank. Asset Type Percentage of Provision Sub standard (age up to 18 months)10% Doubtful 1 (age up to 2. 5 years)20% Doubtful 2 (age 4. 5 years)30% Doubtful 3 (age above 4. 5 years)50% Loss Asset100% INCOME RECOGNITION-POLICY: The policy of income recognition has to be objective and based on the record of recovery. Internationally income from non-performing assets (NPA) is not recognized on accrual basis but is booked as income only when it is actually received.Therefore, the banks should not charge and take to income account interest on any NPA. However, interest on advances against term deposits, NSCs, VIPs, KVPs, and Life policies may be taken to income account on the due date, provided adequate margin is available in the accounts. Fees and commissions earned by the banks as a result of re-negotiations or rescheduling of outstanding debts should be recognized on an accrual basis over th e period of time covered by the re-negotiated or rescheduled xtension of credit. If Government guaranteed advances become NPA, the interest on such advances should not to be taken to income account unless the interest has been realized. REVERSAL OF INCOME: If any advance, including bills purchased and discounted, becomes NPA as at the close of any year, interest accrued and credited to income account in the corresponding previous year, should be reversed or provided for if the same is not realized. This will apply to Government guaranteed accounts also.In respect of NPAs, fees, commission and similar income that have accrued should cease to accrue in the current period and should be reversed or provided for with respect to past periods, if uncollected. THE CONCEPT OF GROSS NPA: Income recognition is not possible once an account becomes NPA. Interest accrued on non performing loan accounts is debited to the respective account and credited to the interest suspense account instead of t he profit and loss account. Usually no debits are permitted in non performing asset expect unavoidable expenditure like litigation expenses, insurance etc.Hence the balance outstanding in an NPA account includes: 1. Balance as on date of becoming an NPA. 2. Interest accrued but not realized. On balance sheet date banks make provisions for loan losses. This provision is calculated not on the balance outstanding but on the net balance, balance net of the amount kept in the interest suspense account. This book balance of the net of the interest suspense account is known as Gross NPA. But in cases where guarantee claim is received from credit guarantee corporations like ECGC, before making the provision for loan losses, such claim received is also netted from the gross NPA.The terminology net NPA indicates the balance in interest suspense account. For evaluation RBI and other rating agencies rely on purpose usually the net NPA balance. Thus Gross NPA means, balance outstanding minus bal ance in interest suspense account. Net NPA means: Gross NPA minus balance claim received amount and provision outstanding in that account. IMPACT OF NPA: At the Macro level, NPAs have chocked off the supply line of Credit of the potential lenders thereby having a deleterious effect on capital formation and arresting the economic activity in the country.At the Micro level, unsustainable level of NPAs has eroded current profits of banks and FIs. They have led to reduction of interest income and increase in provisions and have restricted and recycling of funds leading to various Asset Liability mismatches. Besides this, it has led to erosion in their capital base and reduction in competitiveness. The problem of NPA is not a matter of concern to banks and FIs alone. It is the matter of grave concern to the country and any bottleneck in the smooth flow of credit is bound to create adverse repercussions in the economy.The mounting menace of NPAs has raised the cost of credit, made Indian business man uncompetitive as compared to their counterparts in other countries. It has made banks more adverse to risks and squeezed genuine Small and Medium Enterprises (SMEs) from accessing competitive credit and has throttled their enterprising spirits as well, to a great extent. Due to their crippling effect on the operation of the banks, Asset quality has been considered as one of the most important parameters in the measurement of bank’s performance under the CAMELS Supervisory Rating System of RBI. THE MAGNITUDE:Non-Performing Asset (NPA) has emerged since over a decade as an alarming threat to the banking industry in our country sending distressing signals on the sustainability and endurability of the affected banks. The positive results of the chain of measures affected under banking reforms by the Government of India and RBI in terms of the two Narasimhan Committee Reports in this surging threat. Despite various correctional steps administered to solve and end this problem, concrete results are eluding. It is a sweeping and all pervasive virus confronted universally on banking and financial institutions.The severity of the problem is however acutely suffered by Nationalized Banks, followed by the SBI group, and the all India Financial Institutions. As at 31. 03. 2004 the aggregate gross NPA of all scheduled commercial banks amounted to Rs. 63883 crore. Table No. 1 gives the figures of net NPA for the last three years. The ratio of net non-performing assets to net advances also declined during 2005-06. Majority of the banks, this ratio is less than 4 percent. Punjab and Sind Bank has the highest ratio with 9. 62 percent followed by Dena Bank of India with 9. 4 percent. 4 banks reported â€Å"nil† ratio during 2005-2006.Further it is revealed that commercial banks in general suffer a tendency to understate their NPA figures. There is the practice of ‘ever-greening’ of advances, through subtle techniques. As per report appear ing in a national daily the banking industry has under – estimated its non-performing assets (NPAs) by whopping Rs. 3862. 10 Crore as on March 1997. The industry is also estimated to have under-provided to the extent of Rs. 1,412. 29 Crore. The worst offender is the public sector banking industry. Nineteen nationalized banks have underestimated their NPAs by Rs. 3,029. 29 Crore.Such deception of NPA statistics is executed through the following ways. ? Failure to identity an NPA as per stipulated guidelines: There were instances of ‘sub-standard’ assets being classified as ‘standard’. ? Wrong classification of an NPA: Classifying a ‘loss’ asset as a ‘doubtful’ or ‘sub-standard’ asset, classifying a ‘doubtful’ asset as a ‘sub-standard’ asset. ? Classifying an account of a credit customer as ‘substandard’ and other accounts of the same credit customer as ‘standardâ€℠¢, throwing prudential norms to the winds. REASONS FOR NPAs: In Priority Sector Advances: 1.Directed and pre-approved natures of loans sanctioned under sponsored programmes. 2. Mis-utilization of loans and subsidies. 3. Diversion of funds. 4. Absence of security. 5. Lack of effective follow-up (Post sanction supervision and control) 6. Absence of Bankruptcy and fore-closure loans. 7. Decrepit legal system. 8. Cost in-effective legal recovery measures. 9. Difficulty in execution of Decrees obtained. In Non-Priority Sector Advances: 1. Inadequate credit appraisal. 2. Demand recession. 3. Industrial sickness and labor problems. 4. Slow Legal system. 5. Diversion of funds. 6.Willful default. 7. Technology Obsolescence. 8. Managerial inefficiency. 9. Political compulsion and corruption. WRITING OFF NPAs: In terms of section 43(D) of the Income Tax Act 1961, income by way of interest in relation to such categories of bad and doubtful debts as may be prescribed having regard to the guideli nes issued by the RBI in relation to such debts, shall be chargeable to tax in the previous year in which it is credited to the bank’s profit and loss account or received, whichever earlier. This stipulation is not applicable to provisioning required to be made as indicated above.In other words, amounts set aside for aside for making provision for NPAs as above are not eligible for tax deductions. Therefore the banks should either make full provision as per the guidelines or write-off such advances and claim such tax benefits as are applicable, by evolving appropriate methodology in consultation with their auditors / tax consultants. Recoveries made in such accounts should be offered for tax purposes as per the rules. WRITE-OFF AT HEAD OFFICE LEVEL: Banks may write-off advances at Head Office Level, even though the relative advances are still outstanding in the branch books.However, it is necessary that provision is made as per the classification accorded to the respective ac counts. In other words, if an advance is a loss asset, 100 percent provision will have to be made there for. DEBT RECOVERY TRIBUNAL: Any person aggrieved by any measure taken by secured creditor or his authorized officer may file an appeal to Debts Recovery Tribunal, within 45days from date on which such measure was taken. That is action of taking possession of asset, takeover of management of business of borrower, appointing person to manage secured asset etc. is taken by the creditor.When a borrower files an appeal, the appeal cannot be entertained unless, the borrower deposits 75% of the amount claimed in the notice by secured creditor. The DRT can waive or reduce the amount required to be deposited. The amount is not required to be deposited at the time of filing appeal, but appeal will not heard till the amount is deposited. The borrower while filing the appeal should also file an application requesting the Debt Recovery Tribunal to admit the appeal without deposit of any amoun t. If the DRT orders partial deposit of the amount and the same is not deposited, appeal can be dismissed.The 75% deposit is only required if the appeal is filed by the borrower. If some other aggrieved person (e. g. guarantor, shareholder) files it the deposit is not required. If a person is aggrieved by the order of the DRT, it can file an appeal to the Appellate Tribunal within 30days from the date of receipt of the DRT order. If the DRT or Appellate Tribunal holds that possessions of assets by the secured creditor was wrongful and directs the secured creditor to return asset to concerned borrower, the borrower shall be entitled to compensation and costs as may be determined by DRT or Appellate Tribunal.SECURITIZATION ACT: With the enactment of the Securitization and Reconstruction of Financial Assets and Enforcement of Security Interest Act 2002, banks can issue notices to the defaulters to pay up the dues and the borrowers will have to clear their dues within 60days. Once the b orrower receives a notice from the concerned bank and the financial institution, the secured assets mentioned in the notice cannot be sold or transferred without the consent of the lenders.The main purpose of this notice is to inform the borrower that either the sum due to the bank or financial institution be paid by the borrower or else the former will take action by way of taking over the possession of assets. Besides assets, bank can also takeover the management of the company. Thus the bankers under the aforementioned Act will have the much needed authority to either sell the defaulting companies or charge their management. OVERALL BANKING AND NPA BANKING REFORMS IN INDIA: The Nationalization of the major commercial banks in the year 1969 and 1980 had brought radical changes in the banking system in India.It had brought about major shifts in the priorities in the banking operations. Branch expansion policies of banks were tuned upto meet the banking needs of the people in rural and semi urban centers. For accelerating the socio-economic and rural development process several Governments sponsored programs were launched and lending in the priority sector, irrational lending under socio political pressures, mounting levels of bad debts, branch expansion at non viable centers etc. gradually started affecting the financial health of the banking sector in the country.Commercial banks were not following uniform accounting policies camouflaged the true financial position of banks. Quality of loan asset was not a concern and a high proportion of loan assets started becoming non performing. Most of the banks were under capitalized and some of them even with negative worth. Thus there was a compelling need for a change and various policy corrections had to be taken with the view of strengthening the economy. Thus the Government of India was forced to initiate a process of reforming the financial sector which banks constitute a dominant part. The reforms process inclu des: 1. Introduction of prudential norms. . Transparency in balance sheets. 3. Deregulation of interest rates. 4. Partial deviation from directed lending. 5. Upgradation of technology. 6. Entry of new private sector banks. NARASIMHAM COMMITTEE: The first phase of banking sector reforms was initiated in the year 1992 in pursuance of recommendations of the committee on financial sector reforms headed by Narasimham Committee. As per the recommendations of Narasimham Committee, The Reserve Bank of India introduced in a phased manner, prudential norms for income recognition, asset classification, and provisioning in the year 1998 Narasimham Committee-II came out with more tringent norms for the industry. The prudential norms were revised from time to time to fall in line with the best accounting practices and for transparency in published accounts. It is widely recognized that as a result of these reforms, the Indian Banking System is becoming increasingly mature in terms of the transfor mation of business processes and the appetite for risk management. Deregulation, technological upgradation and increased market integration have been the key factors driving change in the financial sector. EMERGING BANKING TRENDS:During the current financial year, the focus of non-going reforms in the banking sector was on soft interest rates regime, increasing operational efficiency of banks, strengthening regulatory mechanisms and on technological up-gradation. As a step towards a softer interest rate regime, RBI in its Annual Policy Statement had advised banks to introduced flexible interest rate system for new deposits, announce a maximum spread over PLR for all advances other than consumer credit and to review the present maximum spread over PLR and reduce them wherever they are unreasonably high. A BRIEF HISTORY OF NPA:The concept of Asset Quality on the books of Public Sector Banks (PSBs) and Financial Institutions (FIs) came into being when Reserve Bank of India (RBI) introd uced prudential norms on the recommendations of the Narasimham Committee in the year 1992-1993. The Committee recommended that an asset may be treated as Non-Performing Asset (NPA), if interest or installment of principal remains overdue for a period exceeding 180days and that banks and FIs should not take into their income account, the interest accrued on such Non-Performing Assets, unless it is actually received or recovered.The Committee also recommended that Assets be classified into four categories namely Standard, Sub-standard, Doubtful and Loss Assets and that certain specified percentage of the same be held as provision there against. Before the reform process, banks were booking income on an accrual basis and their balance sheets did not reflect their true specified financial health. Thus the profit, capital and reserves were overstated by them. After 10years of NPA terror in the banking industry, â€Å"Now the Banks Have Teeth†, a new law lightens the burden of bad loans for Indian Banks.The law that has been the catalyst for the bad loan clean up passed India’s Parliament in November 2002. It allows lenders to more easily foreclose on debtors assets or even demand a change in management. Within weeks of the law’s passage, banks saw a flood of loans once deemed unrecoverable being repaid in double time. The Act is The Securitization and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 (Also know as the Securitization Act). This Act enables the setting up of asset management companies for addressing the problems of non-performing assets of banks and FIs.INDIAN BANKING AND NPA: The origin of the problem of burgeoning NPAs lies in the quality of managing credit risk by the banks concerned. What is needed is having adequate preventive measures in place namely, fixing pre-sanctioning appraisal responsibility and having an effective post-disbursement supervision. Banks concerned should continuously moni tor loans to identity accounts that have potential to become non-performing. The core banking business is of mobilizing the deposits and utilizing it for lending to industry.Lending business is generally encouraged because it has the effect of funds being transferred from the system to productive purposes which results into economic growth. However lending also carries credit risk, which arises from the failure of borrower to fulfill its contractual obligations either during the course of a transaction or on a future obligation. The history of financial institutions also reveals the fact that the biggest banking failures were due to credit risk. Due to this, banks are restricting their lending operations to secured avenues only with adequate collateral on which to fall back upon in a situation of default.GLOBAL NPA: The core banking is of mobilizing the deposits and utilizing it for lending to industry. Lending business is generally encouraged because it has the effect of funds bein g transferred from the system to productive purposes which results into economic growth. However lending also carries credit risk, which arises from the failure of borrower to fulfill its contractual obligations either during the course of a transaction or on a future obligation. A question that arises is how much risk can a bank afford to take? Recent happenings in the business world – Enron, WorldCom, Xerox, Global Crossing do not give much confidence to banks.In case after case, these giant corporates became bankrupt and failed to provide investors with clearer and more complete information thereby introducing a degree of risk that many investors could neither anticipate nor welcome. The history of financial institutions also reveals the fact that the biggest banking failures were due to credit risk. Due to this, banks are restricting their lending operations to secured avenues only with adequate collateral on which to fall back upon in a situation of default. It needs to be recognized that prudential norms in respect of loan classification vary widely across countries.A country follows varied approaches, from the subjective to the prescriptive. Illustratively, in the United Kingdom, supervisors do not require banks to adopt any particular form of loan classification and either is there any recommendation on the number of classification categories that banks should employ. Other countries, such as, the United States follow a more prescriptive approach, wherein loans are classified into several categories based on a set of criteria ranging from payment experience to the environment in which the debtor evolves.The adoption of such a system points to the usefulness of a structured approach those facilities the supervisor’s ability to analyze and compare banks loan portfolios. India is a better bet than China for investors to pump money into non-performing assets (NPAs) restructuring as it has better environment for recovery, according to consulti ng firm Price water House Coopers (PwC). WARNING: STANDARD & POOR: Standard & Poor’s and The Credit Rating Information Services of India Ltd. , (CRISIL) estimate that India’s schedule commercial banks require between US$11billion-US$13billion in new capital to support losses embedded in impaired assets.The significant capital shortfall estimated recognizes the existing moderate reported capital position of Indian banks, the inadequate loan loss reserves maintained by the banks to absorb likely losses. The weak capital position of the Indian banking system is largely a reflection of growing asset-quality problems stemming from weak underwriting and credit management system, and the vulnerabilities of the Indian banking sector to the impact of globalization on the country’s key industry sectors. The asset-quality position also has suffered from regulations with respect to lending to priority sectors. The capital shortfall calculated assumes a significantly higher system non-performing loan level to that reported under Indian regulatory standards,† said Peter Sikora, associate director, Financial Services Rating, Standard & Poor’s, together with CRISIL are, however, of the view that non performing loan levels for Indian banks will be significantly higher at 20%-25% if more conservative classification standards are adopted and restructured, and ever greened loans are included as impaired assets. LENDING BEHAVIOUR OF BANKS:Due to the excess liquidity in the banking system, banks are now giving credit to even non-priority sectors in an aggressive manner. Now banks give credit more to unproductive purposes, like car loans, housing loans, consumer durables loans and personal loans. This reckless lending paves the way to repayment irregularities and more of NPA in the banking system. But on the others side economy has become buoyant and the borrowers are now in a position to repay the loans even if it is an unproductive loan.Banks have improved their credit appraisal system. NPA percentage in City Bank’s Car Loan Portfolio is zero, because of the sophisticated credit appraisal system followed by the bank. Banks now give priority to ‘businesses’ and lending schemes also follow the path. CLASSIFICATION OF ASSETS: CATEGORIES OF NPAs: Banks are required to classify non-performing assets further into the following three categories based on the period for which the asset has remained non-performing and the realisability of the dues: a) Sub-Standard Assets. ) Doubtful Assets. c) Loss Assets. SUB-STANDARD ASSETS: A sub-standard asset was one, which was classified as NPA for a period not exceeding two years. With effect from 31March 2001, a sub-standard asset is one, which has remained NPA for a period less than or equal to 18 months. In such cases, the current net worth of the borrower / guarantor or the current market value of the security charged is not enough is not enough recovery of the dues to t he banks in full.In other words, such an asset will have well defined credit weakness that jeopardize the liquidation of the debt and are characterized by the distinct possibility that the banks will sustain some loss, if deficiencies are not corrected. With effect from 31March 2005, a sub-standard asset would be one, which has remained NPA for a period less than or equal to 12 months. DOUBTFUL ASSETS: A doubtful asset was one, which remained NPA for a period exceeding two years. With effect from 31March 2001, as asset is to be classified as doubtful, if it has remained NPA for a period exceeding 18 months.A loan classified as doubtful has all the weaknesses inherent in assets that were classified as sub-standard, with the added characteristic that the weaknesses make collection or liquidation in full, – on the basis of currently know facts, conditions and values – highly questionable and improbable. With effect from 31March, 2005, an asset to be classified as doubtful if it remained in the sub-standard category for 12 months. LOSS ASSETS: A loss asset is one where loss has been identified by the bank or internal or external auditors or the RBI inspection but the amount has not been written off wholly.In other words, such an asset is considered uncollectible and of such little value that its continuance as a bankable asset is not warranted although there may be some salvage or recovery value. It should be noted that the above classification is only for the purpose of computing the amount of provision that should be made with respect to bank advances and certainly not for the presentation of advances in the bank balance sheet. The Third Schedule to the Banking Regulation Act 1949, solely governs presentation of advances in the balance sheet.Banks have started issuing notices under The Securitization Act,2002 directing the defaulter to either pay back the dues to the bank or else give the possession of the secured assets mentioned in the notice. Ho wever, there is a potential threat to recovery if there is substantial erosion in the value of security given by the borrower or if borrower has committed fraud. Under such a situation it will be prudent to directly classify the advances as a doubtful or loss asset, as appropriate. RBI GUIDELINES FOR CLASSIFICATION OF ASSETS:Broadly speaking, classification of assets into above categories should be done taking into account the degree of well-defined credit weaknesses and the extent of dependence on collateral security for realization of dues. Banks should establish appropriate internal systems to eliminate the tendency to delay or postpone the identification of NPAs, especially in respect of high value accounts. The banks may fix a minimum cut off point to decide what would constitute a high value account depending upon their respective business levels.The cut off point should be valid for the entire accounting year. Responsibility and validation levels for ensuring proper asset cla ssification may be fixed by the banks. The system should ensure that doubts in asset classification due to any reason are settled through specified internal channels within one month from the date on which the account would have been classified as NPA as per extent guidelines. UPGRADATION OF LOAN ACCOUNTS CLASSIFIED AS NPAs:If arrears of interest and principal are paid by the borrower in the case of loan accounts classified as NPAs, the account should no longer be treated as non-performing and may be classified as ‘standard’ accounts. Asset Classification to be borrower-wise and not facility-wise: i. It is difficult to envisage a situation when only one facility to borrower becomes a problem credit and not others. Therefore, all the facilities granted by a bank to a borrower will have to be treated as NPAs and not the particular facility or part thereof which has become irregular. ii.If the debts arising out of development of letter of credit or invoked guarantees are p arked in a separate account, the balance outstanding in that account for should be treated as a part of the borrower’s principal operating account for the purpose of application of prudential norms on income recognition, asset classification and provisioning. Accounts where there is erosion in the value of Security: i. A NPA need not go through the various stages of classification in cases of serious credit impairment and such assets should be straightaway classified as doubtful or loss asset as appropriate.Erosion in the value of security can be reckoned as significant when the realizable value of the security is less than 50 percent of the value assessed by the bank or accepted by RBI at the time of last inspection, as the case may be. Such NPAs may be straightaway classified under doubtful category and provisioning should be made as applicable to doubtful assets. ii. If the realizable value of the security, as assessed by the bank / approved valuers / RBI is less than 10 p ercent of the outstanding in the borrowal accounts, the existence of security should be ignored and the asset should be straight away classified as loss asset.It may be either written off or fully provided for by the bank. RESTRCTURING / RESCHEDULING OF LOANS: A standard asset where the terms of the loan agreement regarding interest and principal have been renegotiated or rescheduled after commencement of production should be classified as sub-standard and should remain in such category for at least one year of satisfactory performance under the renegotiated or rescheduled terms.In the case of sub-standard and doubtful assets also, rescheduling does not entitle a bank to upgrade the quality of advance automatically unless there is satisfactory performance under the rescheduled / renegotiated terms. Following representations from banks that the foregoing stipulations deter the banks from restructuring of standard and sub-standard loan assets were reviewed in March 2001. In the contex t of restructuring of the accounts, the following stages at which the restructuring / rescheduling / renegotiation of the terms of loan agreement could take place can be identified: a) Before commencement of commercial production. ) After commencement of commercial production but before the asset has been classified as sub-standard. c) After commencement of commercial production and after the asset has been classified as sub-standard. PROVISIONING REQUIREMENTS: As and when an asset is classified as an NPA, the bank has to further sub-classify it into sub-standard, loss and doubtful assets. Based on this classification, bank makes the necessary provision against these assets. Reserve Bank of India (RBI) has issued guidelines on provisioning requirements of bank advances where the recovery is doubtful.Banks are also required to comply with such guidelines in making adequate provision to the satisfaction of its auditors before declaring any dividends on its shares. In case of loss asse ts, guidelines specifically require that full provision for the amount outstanding should be made by the concerned bank. This is justified on the grounds that such an asset is considered uncollectible and cannot be classified as bankable asset. Asset TypePercentage of Provision Sub-Standard (age upto 18 months) 10% Doubtful 1 (age upto 2. 5years) 20% Doubtful 2 (age 4-5years) 30%Doubtful 3 (age above 4-5years) 50% Loss Asset 100% THE NPA PROBLEM: The origin of the problem of burgeoning NPAs lies in the quality of managing credit risk by the banks concerned. What is needed is having adequate preventive measures in place namely, fixing pre-sanctioning appraisal responsibility and having an effective post-disbursement supervision. Banks concerned should continuously monitor loans to identify accounts that have potential to become non-performing. The performance in terms of profitability is a benchmark for any business enterprise including the banking industry.However, increasing NPAs h ave a direct impact on banks profitability as legally banks are not allowed to book income on such accounts and at the same time banks are forced t make provision on such assets as per the RBI guidelines. Also, with increasing deposits made by the public in the banking system, the banking industry cannot afford defaults by borrowers since NPAs affects the repayment capacity of banks. Further, RBI successfully creates excess liquidity in the system through various rate cuts and banks fail to utilize this benefit to its advantage due to the fear of burgeoning non performing assets.CREDIT APPRAISAL SYSTEM: Prevention of standard assets from migrating to non performing status is most important in NPA management. This depends on the style of Credit Management Mechanism available in banks. The quality of credit appraisal and the effectiveness of post credit appraisal and effectiveness of post credit follow up influences the asset quality of the banks in a big way. At Pre-Credit Stage: 1. Extensive enquiry about the character and the credit worthiness of the borrower. 2. Viability of the project to be financed is meticulously studied. 3. Adequate coverage of collateral is ensured to the extent possible. . Financial statement of the borrower is obtained and poor analysis of their financial strength is done. 5. Apart from the published financial statements independent enquires are made with previous bankers. 6. Pre-Credit inspection of the assets to finance is made. At Post-Credit Stage: 1. Operations in the account are closely monitored. 2. Unit visit is done at irregular intervals. 3. Asset verification is done on a regular basis. 4. Borrowers submit control returns regularly. 5. Accounts are periodically to evaluate the financial health of the unit. 6. Early warning signals are properly attended to. . Close contract with the borrower is maintained. 8. Potential NPAs are kept under special watch list. 9. Potentially viable units are restructured. 10. Repayment progra m of accounts with temporary cash flow problem is re